Hi, I’m
OSEI SAMUEL BONSU
ADMINISTRATOR
Kumasi,KUMASI
Summary
Dedicated and industrious job seeker with excellent organizing abilities seeking an entry-level role as a food counter attendant. Ready to assist team in achieving corporate objectives. Meticulous and a good team player with good organizing abilities. Capacity to manage several projects at once accurately and efficiently.
Overview
4
years of professional experience
2
Certification
Work History
SUPER MC RESTAURANT
Front Counter Attendant
02.2021 - Current
Job overview
- Improved customer satisfaction by providing timely and efficient service at the front counter.
- Enhanced team productivity by assisting with order preparation and ensuring accuracy of orders.
- Boosted sales through upselling menu items and promoting daily specials to customers.
- Maintained a clean and organized workspace, contributing to a positive customer experience.
- Collaborated with fellow team members to provide seamless service during peak hours.
- Collaborated with other dining room and bar staff to facilitate efficient service.
- Monitored dining room and bar areas for signs of overcrowding.
- Monitored dining room inventory and replenished as necessary.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Addressed customer complaints and inquiries to verify satisfaction.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Processed payments for orders and provided customers with change.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Adhered to all safety and sanitation standards while preparing and delivering food.
- Processed customer orders and accurately entered into order system.
- Delivered food to guest tables with timeliness and efficiency.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Maintained a clean and organized workspace, ensuring a positive experience for customers.
Greenwich Community School
Administrator
05.2020 - 01.2021
Job overview
- Streamlined office operations by implementing efficient administrative systems and procedures.
- Improved employee productivity with effective time management strategies for daily tasks.
- Enhanced internal communication by creating a centralized information hub accessible to all staff members.
- Reduced overhead costs through careful budget management and resource allocation.
- Facilitated cross-departmental collaboration, resulting in increased efficiency and timely project completion.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
Education
Kwame Nkrumah University of Science And TechnologyKumasi, Ghana
Bachelor of Science from Agricultural And Food Products Processing
07.2020
Adisadel CollegeGhana, Central Region
High School Diploma
06.2014
Skills
- Food Safety Understanding
- Product Upselling
- Complaint Handling
- Effective communication
- Order processing accuracy
- Customer service excellence
- Patience and empathy
- Safe Food Handling
- Cleanliness standards
Certification
High School Deploma Certificate
2011-2014
music
I adore music so much that when I have free time, I listen to a variety of genres, but especially gospel.
Timeline
Front Counter Attendant
SUPER MC RESTAURANT
02.2021 - Current
Administrator
Greenwich Community School
05.2020 - 01.2021
Kwame Nkrumah University of Science And Technology
Bachelor of Science from Agricultural And Food Products Processing
Adisadel College
High School Diploma
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