Joshua Sarbah
Accra
Summary
Experienced professional with a strong focus on management and team leadership. Skilled in driving projects to successful completion through strategic planning and effective interpersonal skills. Known for fostering a collaborative work environment and consistently delivering results. Detail-oriented with expertise in administrative procedures, overseeing daily operations with strong organizational and planning abilities to ensure timely project execution.
Overview
14
14
years of professional experience
Work History
Manager
Bubbles Laundromat & Cleaning Services (Owned)
Accra, Spinex
06.2022 - Current
- Optimised resource allocation for increased profits.
- Identified growth opportunities through comprehensive market research.
- Oversee daily operations of the laundry business, ensuring efficiency and customer satisfaction.
- Delivered high-quality services to increase customer satisfaction.
Fleet officer
Jumia Ghana
Spintex
04.2018 - 06.2021
- Dealt with emergencies effectively, prevented major accidents or losses.
- Generated reports on fleet expenses and performance for senior management.
- Despatched personnel and transport vehicles based on current demand and load requirements.
- Assisted in recruiting high-quality, reliable fleet drivers.
- Maintained detailed logs, led to improved accountability.
Sales officer
Vodafone (Telecel)
Accra, Greater Accra Region
11.2017 - 03.2018
- Collaborated closely with marketing team, ensured brand consistency across all platforms.
- Boosted market share by implementing innovative sales strategies.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Optimised sales methods to best engage, acquire and retain customers.
Procurement/ Stores (National Service)
Ledzorkuku Municipal Assembly
Teshie, Greater Accra Region, Greater Accra Region
09.2016 - 08.2017
- Identify, evaluate, and negotiate with suppliers to ensure quality and cost-effectiveness.
- Track orders and ensure timely delivery of goods and services.
- Receive, inspect, and store incoming materials and supplies.
- Issue materials and supplies based on requisitions and approved requests.
Internet Café Attendant/Control Room
Cable Gold
Accra, Greater Accra Region
02.2011 - 07.2013
- Assist customers with computer usage, internet browsing, printing, scanning, and other related services.
- Provide guidance on software applications and troubleshoot minor technical issues.
- Ensure computers, printers, and network connections are in good working condition.
- Handle customer inquiries, complaints, and provide solutions efficiently.
Education
WASSCE - General Arts
Anlo Senior Secondary School
Anloga, Volta Region /2006 - /2009
Higher National Diploma - Purchasing & Supply
ACCRA POLYTECHNIC
Accra, Greater Accra Region /2013 - /2016
Skills
- Resilience under pressure
- Microsoft office suite proficiency
- Stress tolerance
- Critical-thinking
- Decision making
- Emotional intelligence
- Supply chain management
- Quality control measures
- Product knowledge
- Inventory control
Languages
English
Intermediate
Affiliations
- Leadership & Teamwork: Volunteering, team sports, mentoring, event organizing
- Technology & Digital Skills: gaming, video editing, tech reviews
- Continuous Learning: Reading, research, learning new languages, attending workshops
Accomplishments
Employee of the Month Award for outstanding performance
Successfully led a team to complete a major project ahead of schedule
References
References available upon request.
Timeline
Manager
Bubbles Laundromat & Cleaning Services (Owned)
06.2022 - Current
Fleet officer
Jumia Ghana
04.2018 - 06.2021
Sales officer
Vodafone (Telecel)
11.2017 - 03.2018
Procurement/ Stores (National Service)
Ledzorkuku Municipal Assembly
09.2016 - 08.2017
Internet Café Attendant/Control Room
Cable Gold
02.2011 - 07.2013
WASSCE - General Arts
Anlo Senior Secondary School
/2006 - /2009
Higher National Diploma - Purchasing & Supply
ACCRA POLYTECHNIC
/2013 - /2016
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