Simon Opoku
Kumasi
Summary
Dedicated and customer-focused Sales Associate with over 12 years of experience in fast-paced retail and service environments. Proven track record in handling customer transactions, managing inventory, and ensuring high standards of service. Committed to accuracy, teamwork, and providing a positive experience for every customer.
Overview
15
15
years of professional experience
Work History
Sales Associate
Evanswus Enterprise
06.2016 - Current
- Processed customer orders and payments with efficiency and accuracy
- Resolved customer inquiries and concerns with professionalism and care
- Maintained stock levels and organized product displays
- Collaborated with team members to meet sales and service goals
- Ensured cleanliness and organization of front counter area
Sales Associate
Seth & Flo Enterprise
01.2011 - 09.2015
- Assisted customers in product selection, enhancing overall shopping experience.
- Executed daily sales transactions accurately, ensuring efficient cash handling and customer service.
- Collaborated with team members to maintain store organization and presentation standards.
- Responded to customer inquiries, providing information on promotions and product features.
- Utilized point-of-sale systems to process sales and track inventory levels effectively.
- Monitored stock levels and communicated restock needs to management promptly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Senior High School Certificate - Business
Collins Commercial And Senior High School
Agogo, Ghana05.2009
Skills
- Customer service and communication
- Point-of-sale (POS) system operation
- Inventory management
- Time management and attention to detail
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Relationship building
- Cash handling
- Money handling
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Conflict resolution
- Store opening and closing
- Sales expertise
- Product sales
Timeline
Sales Associate
Evanswus Enterprise
06.2016 - Current
Sales Associate
Seth & Flo Enterprise
01.2011 - 09.2015
Senior High School Certificate - Business
Collins Commercial And Senior High School
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