Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate
Simon Opoku

Simon Opoku

Kumasi

Summary

Dedicated and customer-focused Sales Associate with over 12 years of experience in fast-paced retail and service environments. Proven track record in handling customer transactions, managing inventory, and ensuring high standards of service. Committed to accuracy, teamwork, and providing a positive experience for every customer.

Overview

15
15
years of professional experience

Work History

Sales Associate

Evanswus Enterprise
06.2016 - Current
  • Processed customer orders and payments with efficiency and accuracy
  • Resolved customer inquiries and concerns with professionalism and care
  • Maintained stock levels and organized product displays
  • Collaborated with team members to meet sales and service goals
  • Ensured cleanliness and organization of front counter area

Sales Associate

Seth & Flo Enterprise
01.2011 - 09.2015
  • Assisted customers in product selection, enhancing overall shopping experience.
  • Executed daily sales transactions accurately, ensuring efficient cash handling and customer service.
  • Collaborated with team members to maintain store organization and presentation standards.
  • Responded to customer inquiries, providing information on promotions and product features.
  • Utilized point-of-sale systems to process sales and track inventory levels effectively.
  • Monitored stock levels and communicated restock needs to management promptly.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

Senior High School Certificate - Business

Collins Commercial And Senior High School
Agogo, Ghana
05.2009

Skills

  • Customer service and communication
  • Point-of-sale (POS) system operation
  • Inventory management
  • Time management and attention to detail
  • Teamwork and collaboration
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Cash handling
  • Money handling
  • Verbal/written communication
  • Cash register operation
  • Stocking and receiving
  • Conflict resolution
  • Store opening and closing
  • Sales expertise
  • Product sales

Timeline

Sales Associate

Evanswus Enterprise
06.2016 - Current

Sales Associate

Seth & Flo Enterprise
01.2011 - 09.2015

Senior High School Certificate - Business

Collins Commercial And Senior High School
Simon Opoku