Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Simon Kwabena Appiah

Real Estate Assistant, Project Manager and Sales Rep
Ho,TV

Summary

At Watchtower, I leveraged my expertise in project management and exceptional customer service skills to drive successful real estate transactions, leading to a significant increase in client satisfaction and repeat business. My ability to manage multiple high-stakes projects simultaneously while maintaining meticulous attention to detail and fostering teamwork has consistently exceeded quotas and streamlined operations. Dynamic and organized Real Estate Assistant with experience in administrative and clerical support. Skilled in Microsoft Office Suite and real estate software. Agile with strong attention to detail and excellent customer service skills. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Bringing proven to promote organization and availability through effective schedule development. Excellent customer service and conflict management skills. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 6 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Real Estate Assistant

Watchtower
04.2018 - Current
  • Developed strong relationships with clients by providing exceptional customer service and timely communication.
  • Conducted open houses to showcase properties, generating interest and attracting potential buyers.
  • Streamlined the closing process by coordinating inspections, appraisals, title work, and other necessary documentation in a timely manner.
  • Communicated with clients to understand property needs and preferences.
  • Managed multiple transactions simultaneously with attention to detail and organization, meeting all deadlines consistently.
  • Maintained an up-to-date knowledge of local market trends, allowing for accurate pricing recommendations for clients.
  • Wrote listings detailing and professionally highlighting property features to increase sales chances.
  • Generated leads through networking events, building a strong referral base for future business opportunities.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Provided guidance to first-time homebuyers, ensuring a smooth process from beginning to end.
  • Continuously improved professional skills through attending seminars, workshops, and conferences to stay informed on industry trends and best practices.
  • Negotiated favorable contract terms for clients, resulting in successful closings and increased client satisfaction.
  • Achieved consistent client satisfaction ratings by maintaining regular communication updates throughout each stage of the buying or selling process.
  • Utilized social media marketing strategies to promote properties, reaching a wider audience and increasing inquiries.
  • Prepared comprehensive comparative market analyses for clients, helping them make informed decisions about their property''s value.
  • Assisted clients with preparing their homes for sale by offering advice on staging and minor improvements that increase value.
  • Guided clients through due diligence periods by addressing concerns promptly and efficiently resolving any issues that arose during negotiations or inspections.
  • Maximized property exposure with professional photography services, eye-catching marketing materials, and targeted online advertisements.
  • Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
  • Coordinated appointments to show marketed properties.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Collaborated with fellow real estate agents to share listings and find the perfect match for both buyers and sellers.
  • Increased property sales by conducting thorough market research and identifying potential buyers.
  • Informed home buyer of sales, construction and warranty processes.
  • Worked closely with mortgage brokers to ensure financing options were available and understood by clients throughout the transaction process.
  • Negotiated, facilitated, and managed real estate transactions.
  • Conducted comprehensive market analysis to identify opportunities for investors.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Presented purchase offers to sellers for consideration.
  • Reviewed market research data and changed sales plans accordingly.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Contributed to the positive reputation of real estate agency by consistently delivering outstanding customer service experiences for clients.
  • Performed market research and evaluated competitive property analysis to define competitive listing and sale prices.
  • Streamlined property listing process for increased efficiency, utilizing MLS systems and various real estate websites.
  • Coordinated leads management with [Type] CRM software to improve efficiency with prioritized prospects.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Provided top-notch customer service to clients during property viewings while highlighting key features of homes or commercial spaces.
  • Played a pivotal role in successful closings by meticulously coordinating all necessary tasks with relevant parties involved, from contract signing to final walkthroughs.
  • Boosted team productivity with effective calendar management for appointments, showings, closings, and meetings.
  • Processed applications and paperwork in accordance with state and federal laws.
  • Facilitated smooth transaction closings by meticulously organizing and reviewing all necessary documentation.
  • Supported onboarding of new agents by organizing training materials and coordinating orientation sessions.
  • Managed property inquiries efficiently, ensuring prompt responses to potential buyers and renters.
  • Increased team productivity with efficient document management and scheduling appointments.
  • Enhanced online presence of listings by creating and managing content on real estate platforms.
  • Streamlined communication with property management companies, ensuring timely maintenance and repairs.
  • Enhanced client satisfaction by providing comprehensive support during viewings and open houses.
  • Organized open house events, leading to increased interest and quicker sales.
  • Improved communication channels between agents and clients by implementing new CRM system.
  • Contributed to team's sales targets by assisting in preparation and follow-up of client meetings.
  • Conducted comparative market analysis reports, supporting agents in advising clients on market trends.
  • Supported agents in negotiation processes, contributing to more favorable deal terms for clients.
  • Assisted in development of marketing materials, improving property visibility and attracting potential buyers.

Project Manager

Watchtower
04.2018 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
  • Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
  • Coordinated material procurement and required services for projects within budget requirements.
  • Managed projects from procurement to commission.
  • Created accurate budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
  • Negotiated and managed third-party contracts related to project deliverables.
  • Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
  • Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
  • Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
  • Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
  • Facilitated smoother project transitions, ensuring thorough documentation and effective handovers.
  • Maintained compliance with industry standards and regulations, conducting regular audits and updates to project practices.
  • Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
  • Oversaw implementation of new project management software, facilitating more efficient workflow and better project tracking.
  • Led cross-functional teams to successful project completions, improving team cohesion and productivity with effective leadership strategies.
  • Reduced project costs, negotiating contracts with suppliers and optimizing resource allocation.
  • Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
  • Enhanced project delivery times by streamlining communication channels between development and operations teams.

Sales Manager

Watchtower
04.2018 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
  • Negotiated partnerships with complementary businesses, creating synergies and expanding customer base.
  • Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
  • Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
  • Pioneered adoption of sustainable practices in sales operations, leading to recognition as industry leader in sustainability.
  • Implemented comprehensive customer relationship management strategy, improving client satisfaction and loyalty.
  • Increased sales force productivity by introducing sales automation tools and streamlining administrative tasks.
  • Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
  • Fostered culture of continuous improvement, encouraging feedback and implementing best practices in sales operations.
  • Improved sales forecasting accuracy, utilizing data analytics to predict market trends and adjust sales strategies accordingly.
  • Built relationships with customers and community to establish long-term business growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Education

GED -

Keller Williams
Online
02.2024

GED -

Https://www.coursera.org/account/accomplishments/s
Online
05.2023

GED -

Https://www.coursera.org/account/accomplishments/s
Online
05.2023

GED -

Https://coursera.org/share/23d3a604804a75751ada064
Online
04.2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Administrative Support
  • Multitasking and Organization
  • Commercial Real Estate
  • Conflict Management
  • Property Maintenance
  • Relocation assistance
  • Real Estate Purchase Contracts
  • Insurance Claims
  • Permit processing
  • Seller Representation
  • Real Estate Transactions
  • Market Research
  • Property valuation
  • Property Tours
  • Project Management
  • Residential Real Estate
  • Purchase Agreement Preparation
  • Phone and Email Etiquette
  • Property Management
  • Construction management
  • Market Trend Analysis
  • Title Research
  • Confidentiality and Data Protection
  • Business Administration
  • Customer relations and communications
  • Organizing and Categorizing Data
  • Meeting Arrangements
  • Database Maintenance
  • Customer and client relations
  • Professional Networking
  • Project Planning
  • Research and Analytical Skills
  • Appointment Coordination
  • Scheduling
  • Employee timesheet processing
  • Calendar Management
  • Sales Presentation
  • National Account Management
  • Sales Process
  • Risk Mitigation
  • Market Intelligence
  • Team Oversight
  • Product and Service Management
  • CRM Software
  • Sales Expertise
  • Product Knowledge
  • Account and Territory Management
  • Business Development and Planning

Affiliations

  • Awak Company limited

Languages

English
Native language
American Sign language
Upper intermediate
B2

Timeline

Real Estate Assistant

Watchtower
04.2018 - Current

Project Manager

Watchtower
04.2018 - Current

Sales Manager

Watchtower
04.2018 - Current

GED -

Keller Williams

GED -

Https://www.coursera.org/account/accomplishments/s

GED -

Https://www.coursera.org/account/accomplishments/s

GED -

Https://coursera.org/share/23d3a604804a75751ada064
Simon Kwabena AppiahReal Estate Assistant, Project Manager and Sales Rep