SIMON AMOAKO
Sunyani
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Supervisor of Factory Operations
Rose Aluminum Company Ltd.
06.2022 - Current
- Generating factory-wide customer focus and pride in workmanship.
- Delivering factory-level communications and tactical direction and driving achievement of quality, delivery, productivity and financial performance goals and objectives.
- Spearheading product and process quality initiatives with full compliance to internal, industry and customer quality standards.
- Communicating factory operational needs, objectives and performance standards with senior management and earned full upper management support.
- Driving productivity and financial performance and managed achievement of corporate and factory level metric goals.
- Keeping abreast of current environmental requirements of state and federal environmental protection agencies and mobilized safe and responsible workplace.
- Analyzing financial reports, assessed factory productivity and devised plans of action to build productive plant operations.
- Conducting research, market analysis, cross-referencing and testing and made independent judgments in applying guidelines for factory operation.
- Creating and delivering manufacturing labor cost and price input for customer quote reviews.
- Troubleshooting equipment to reduce service calls and downtime.
- Locating and resolving problems with team production and performance to maintain consistent quality levels.
Insurance Agent
Nsai Insurance Company
05.2020 - 05.2022
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Responded to customer calls swiftly to resolve issues and answer questions.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Maintained high standards of customer service by building relationships with clients.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Approached potential clients by using direct marketing mailings and phone contacts.
- Investigated and processed claims swiftly to keep customers satisfied.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Created detailed reports for management to track performance and sales.
Preventive Officer
GRA Customs
11.2018 - 01.2020
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Prepared and submitted detailed reports regarding assignments and ongoing investigations.
- Wrote detailed narrative reports for use in investigations.
- Responded to emergency calls relayed from dispatcher or supervisors and communicated situation details to other officers.
- Coordinated operations with other emergency service groups.
- Completed patrols in assigned areas to identify and deter criminal activities.
- Supervised, directed and evaluated assigned staff members and newly hired officers.
System Administrator
DVLA
09.2017 - 08.2018
- Installed and configured software and hardware.
- Managed network servers and technology tools
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Set up accounts and workstations
- Monitored performance and maintained systems according to requirements
- Troubleshot issues and outages
- Managed onboarding and offboarding of employees.
- Ensured security through access controls, backups and firewall
- Worked with users to determine areas of technology in need of improved usability.
Education
Bachelor of Education - Education
University of Education
10.2017
GED -
Dormaa Senior High School
06.2012
Skills
- Critical Thinking
- Employee Programs
- Business Operations
- Production Operations
- Operations Support
- Maintaining Clean Work Areas
- Quality Inspection and Control
- Expense Reduction
- Policy Development
- Closing Procedures
- Operational Procedures
- Workflow Management
Additional Information
- I am a self-motivated graduate building a career through lifelong education, work and experience, and seeking to work in an organization where opportunities exist for career progression and to enable me contribute significantly to organizational goals.
Timeline
Supervisor of Factory Operations
Rose Aluminum Company Ltd.
06.2022 - Current
Insurance Agent
Nsai Insurance Company
05.2020 - 05.2022
Preventive Officer
GRA Customs
11.2018 - 01.2020
System Administrator
DVLA
09.2017 - 08.2018
Bachelor of Education - Education
University of Education
GED -
Dormaa Senior High School
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