Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
My hobbies
Additional Information
Certification
Timeline
Generic

SIMEONE ALISTER EGLOH

Red Okai Street, Accra

Summary

Dynamic customer service and sales professional with a background in logistics and supply chain management. Possesses rapid learning abilities and proficiency in computer applications, enabling effective multitasking and trend identification. Demonstrates a proven track record of delivering exceptional customer service and driving sales growth. Skilled at analyzing data to improve operational efficiency and enhance client satisfaction. Excels as an excellent team player, passionate about effective communication. Motivation and dedication are the driving forces behind my work, whether collaborating or working independently. Seeking to leverage strong analytical skills and industry knowledge to contribute to a forward-thinking organization.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Customer Service and Sales Officer

Gallop Sea Ghana Limited
01.2024 - 08.2024
  • Enhanced customer satisfaction with timely follow-ups and personalized service.
  • Responded to customer needs by answering questions and providing detailed information about IT gadgets and services.
  • Boosted sales performance by identifying and targeting high-potential leads.
  • Cultivated strong relationships, establishing trust and loyalty among clients.
  • Researched target market and identified customers' unique needs to suggest suitable products.
  • Run survey to better understand customer needs
  • Document and update sales sheet
  • Built relationships with customers and community to establish long-term business growth.
  • Managed logistics effectively to meet customer needs in terms of timeliness and location.

General Manager

Al hair
08.2021 - Current
  • Successfully led and developed a business specializing in wig making and sales, overseeing end-to-end operations, including marketing.
  • Created and implemented effective marketing strategies that have resulted in a significant increase in revenue and brand visibility.
  • Conducted and hosted workshops and classes on wig-making, sharing specialized knowledge and teaching advanced techniques to participants.
  • Managed and created the content for the company's social media platforms leading to increased engagement and a growing online presence.

Executive Assistant

Pentecost University
05.2021 - 07.2021
  • Administrative task management: Filing, archiving, and management of important documents and company files.
  • Coordination: Collaborating with other staff members to ensure the smooth execution of tasks and projects.
  • Research and information gathering: Conducting research and gathering relevant information for ongoing projects and activities.
  • Priority management: Assisting in prioritizing tasks based on the needs of the executive and the company.
  • Task monitoring: Ensuring the follow-up of tasks assigned to other staff members to ensure it's completed in a timely manner.

Secretary

CMI, Chaudronnerie Modern Industriel
01.2016 - 06.2018
  • Managed office correspondence, including handling incoming and outgoing communication and scheduling appointments and meetings.
  • Assisted in organizing and maintaining office systems, such as filing, data management, and record-keeping, ensuring efficient workflow within the organization.
  • Provided administrative support to the team, including preparing reports, handling inquiries, and coordinating with various departments.

Education

Bachelor's Degree - Logistics and Supply Chain Management

Pentecost University
Accra, Ghana
08.2023

TOEFL - English

Ace School of Languages
Accra, Ghana
08.2019

English Proficiency - Language

Ghana Institut of Languages
Accra, Ghana
05.2019

Baccalaureat - Business

Colbert Le Grand
Libreville, Gabon
06.2018

Skills

  • MS office Application
  • Team player
  • Creativity
  • Flexibility
  • Fast learner
  • Effective negotiation
  • Performance Tracking
  • Trend Analysis

Affiliations

  • MCIPS

Member of the chartered institute of procurement and supply chain

Languages

English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)

Accomplishments

  • Certificate of honor

ISA (International Students Association)

My hobbies

I am very passionate about food and cuisine, I always cook for people around me, it is my love language. Fashion is also one of my major interest just before travelling. These interests fuel my creativity and global perspective, which I bring into both my personal and professional life.

Additional Information

VOLUNTEERING EXPERIENCE


Cause: Health

Position: Breast Cancer Campaign Volunteer

Assisting in organizing and promoting breast cancer awareness events in the community. Engaged with community members to raise awareness about breast cancer prevention and early detection. Collaborate with a team of volunteers to plan and execute educational workshop. Participate in the organization and assisting specialist during breast screening exercises.

Certification

  • Charles Tetteh, Pentecost University, Estate and Development Manager

+233 (0)24 395 2598

• Sylvester Foli, GMI, CEO (Libreville, Gabon)

+241 (0) 7 39 77 54

  • Patrick Seddoh, Freezlink, Project manager

Seddohpatrick026@gmail.com +233(0)55880292

Timeline

Customer Service and Sales Officer

Gallop Sea Ghana Limited
01.2024 - 08.2024

General Manager

Al hair
08.2021 - Current

Executive Assistant

Pentecost University
05.2021 - 07.2021

Secretary

CMI, Chaudronnerie Modern Industriel
01.2016 - 06.2018

Bachelor's Degree - Logistics and Supply Chain Management

Pentecost University

TOEFL - English

Ace School of Languages

English Proficiency - Language

Ghana Institut of Languages

Baccalaureat - Business

Colbert Le Grand

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SIMEONE ALISTER EGLOH