Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SIANTA SANDRA AFARI

Accra

Summary

Dynamic and results-oriented, professional with a proven track record at Nick TC Scan, adept in multitasking and maintaining meticulous attention to detail. Excelled in teamwork and interpersonal communication, enhancing customer satisfaction and streamlining operations. Skilled in time management and proficient in handling sensitive information, consistently achieving and surpassing goals.

Overview

6
6
years of professional experience

Work History

Check-in Officer

Nick TC Scan
11.2023 - Current
  • Nick TC scan offers cargo scanning services for non-intrusive inspection..
  • Monitored progress of tasks to provide feedback for improvement.
  • Cross checking document to make sure they are valid before scanning goods
  • Work together with my team to provide good customer service or customer satisfactory

Secretary

Itrade Commercial Limited
01.2021 - 12.2022
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Waitress

Backyard Pub
11.2019 - 11.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

Education

Advanced Diploma - Aviation

Crystal Galaxy College
Accra, Ghana
05-2023

High School Diploma -

Diaspora Girls Senior High
Eastern Region
06-2019

High School Diploma -

Tower Hamlets International School
Accra, Ghana
06-2016

Skills

  • Goal setting
  • Time management abilities
  • Professionalism
  • Self motivation
  • Teamwork
  • Public speaking
  • Multitasking Abilities
  • Active listening
  • Excellent communication

Languages

English
Advanced (C1)

Timeline

Check-in Officer

Nick TC Scan
11.2023 - Current

Secretary

Itrade Commercial Limited
01.2021 - 12.2022

Waitress

Backyard Pub
11.2019 - 11.2020

Advanced Diploma - Aviation

Crystal Galaxy College

High School Diploma -

Diaspora Girls Senior High

High School Diploma -

Tower Hamlets International School

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SIANTA SANDRA AFARI