Sharon Audrey Adjin-Tettey
Accra
Summary
Results-driven Business Analyst and Procurement professional with a strong aptitude for analysis, problem-solving, and negotiation. Demonstrated ability to drive business improvements through analytical skills. Quick to adapt to new environments and learn new concepts, with a proven track record of collaborating effectively with cross-functional teams to support project success and achieve business objectives.
Overview
7
7
years of professional experience
Work History
Business Analyst
Bayport Savings and Loans Ltd.
11.2022 - Current
- Conducted detailed analysis of the company's existing business processes, identified inefficiencies and recommended improvements for operational efficiency, resulting in a 15% decrease in cost
- Collaborated with cross-functional (Finance, IT, Banking operations) to gather requirements and develop BRDs for the design and implementation of technology solutions that supported business process improvements
- Coordinated and supported the successful implementation and deployment of new systems including Oracle Flexcube Core Banking Software, GIP Disbursement Application by collaborating with the development and technical teams to deploy solutions tailored to meet business requirements
- Drove User Acceptance Testing on critical features of deployed solutions to validate functionality and performance against business requirements and ensured 99% minimum success rate by communicating bugs and defects to development teams for resolution
- Developed and maintained process documentation, including standard operating procedures and process maps, which served as a reference for staff and contributed to improved consistency and quality of work
- Facilitated trainings and provided support to staff on Oracle Flexcube, new software applications and updated business processes resulting in increased adoption and successful implementation of changes
- Enhanced user experience by analyzing user feedback and implementing necessary adjustments to improve operational efficiency
Corporate Services Supervisor
Bayport Savings and Loans Ltd.
11.2021 - 10.2022
- Managed vendor relationships and negotiated with suppliers to secure cost-effective deals, reducing expenses by 10%
- Oversaw company travel arrangements for Executives, Senior Managers and staff by making certain that all logistics were efficiently coordinated while adhering to budget constraints
- Drafted and negotiated contracts with third party contracted services
- Negotiated lease agreements and occupancy rates with property owners of various branches resulting in 35% decrease in rental cost
- Provided regular updates to Head of Department on rent rates, upcoming lease expirations, branch refurbishments and facility management related issues
- Managed support staff team and conducted periodic training and mentoring sessions to enhance team skills and knowledge
Procurement Executive
Bayport Savings and Loans Ltd.
09.2018 - 10.2021
- Developed and maintained strong relationships with key suppliers and negotiated contracts to secure cost-effective procurement of quality goods and services without compromising quality
- Managed tender processes, including RFP document preparation, bid evaluation, and supplier selection
- Collaborated with legal teams to mitigate risks in procurement contracts and agreements
- Analyzed purchasing patterns and forecasted future procurement needs to align with business objectives
- Established supplier performance metrics for continuous improvement and accountability
- Prepared and maintained comprehensive procurement documentation, including contracts, proposals, and supplier evaluations by Procurement Committee, for audit compliance
- Monitored and managed procurement budget to control costs and ensured compliance with Company's procurement policies and procedures
National Service Personnel
10.2017 - 08.2018
- Collaborated with cross-functional teams by providing administrative support and ensuring all operational activities were carried out efficiently and effectively
- Assisted in managing Company travel desk by liaising with travel agents, hotels, embassies and Ghana immigration Service for travel arrangements and processes
- Oversaw company's inventory management processes to maintain optimal stock levels and minimize excess inventory
- Assisted with the organization of corporate events
- Supported the Procurement Team by managing and periodically updating the supplier database
Education
MBA - Human Resource Management
University of Ghana
Accra01.2021
Bachelor of Arts - Political Studies
Kwame Nkrumah University of Science and Technology
Kumasi07.2017
West African Senior School Certificate Examination -
Mfantsiman Girls Senior High School
05.2013
Skills
- Detail Oriented
- Organizational Skills
- Strong analytical skills
- Negotiation proficiency
- Problem-Solving Capabilities
- Team collaboration
- Conflict resolution skills
- Effective written and verbal communication skills
- Stakeholder relationship management
- Project Management
- Supplier relationship management
- Contract management and administration
Languages
English
French
Fante
Twi
Hobbies and Interests
- Reading
- Travel
- Event Planning
- Volunteering
- Cooking
References
- Ms. Patricia Kessie, Procurement Specialist, Bank of Ghana, +233262439325
- Mr. Eric Brobbey, Head, Corporate Services, Bayport Savings and Loans Ltd., +233243601655
Timeline
Business Analyst
Bayport Savings and Loans Ltd.
11.2022 - Current
Corporate Services Supervisor
Bayport Savings and Loans Ltd.
11.2021 - 10.2022
Procurement Executive
Bayport Savings and Loans Ltd.
09.2018 - 10.2021
National Service Personnel
10.2017 - 08.2018
MBA - Human Resource Management
University of Ghana
Bachelor of Arts - Political Studies
Kwame Nkrumah University of Science and Technology
West African Senior School Certificate Examination -
Mfantsiman Girls Senior High School
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