Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SHADRACK DOKU

Accra

Summary

Developed skills in high-volume warehouse setting, focusing on efficiency and precision. Expertise in operating machinery and handling logistics, ensuring smooth and safe operations. Looking to transition into new field, leveraging strong organizational and multitasking abilities.

Developed extensive customer service and sales skills in fast-paced retail environment, seeking to transition into new field. Expertise in handling transactions, managing inventory, and resolving customer issues. Committed to leveraging transferrable skills to contribute effectively in new role.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Assistant

TechPros Solutions and More
11.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to achieve a cohesive and efficient store environment.

Electrician Helper

DOA EXPECTS
08.2021 - 09.2023
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Helped complete system installations, digging trenches, and breaking up concrete.
  • Improved workplace organization by maintaining a clean and hazard-free environment for all team members during projects.

Education

High School Diploma -

OKUAPEMMAN SENIOR HIGH SCHOOL
Eastern Region, Ghana
06-2016

Skills

  • Cash handling
  • Goal oriented
  • Relationship building
  • Stock management
  • Processing payments
  • Customer needs assessment
  • Loyalty program promotion
  • Friendly and helpful

Certification

  • Forklift Certification

Timeline

Sales Assistant

TechPros Solutions and More
11.2023 - Current

Electrician Helper

DOA EXPECTS
08.2021 - 09.2023

High School Diploma -

OKUAPEMMAN SENIOR HIGH SCHOOL

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SHADRACK DOKU