SHADRACK ARTHUR
KASOA
Summary
Multi – tasked sales professional with 10 years working experience in digital payment, Channel and digital Apps MAU drive, sales and distribution, Fintech combined with excellent client-driven approach to business. I have a methodical, innovative, customer-focused approach to work and a strong drive to see assigned responsibilities through completion. Helped in solidifying Fintech footprint in South-west SBU by helping the team complete a MoMo market at Kasoa with fifty-two shops (FMCGs), forty-seven taxi drivers on MoMopay merchant solution, grow MoMo Self recharge from 72% to 85%, aided the team in the fight against arbitrage which helped the organization to save GHC1m in 2021 and 2022 budget year and helped in revenue growth in Awutu Senya East Municipality, contributing 52% of the SBU total revenue year on year.
Overview
11
11
years of professional experience
Work History
SUPERVISORY ContrACTOR, TERRITORY SALES
Scancom PLC.
2017.02 - Current
- Implementing key initiatives to drive and grow all business KPIs in the district and the SBU
- Recruiting and training Merchants, Agents, Open Market Retailers and Phone shops (OEMs) to drive company’s digital objectives
- Monitoring and reviewing performance of AADs, project Ambassadors and harmonized agents
- Providing clarity on competitor insight within the district and uncovering new channel opportunities for business growth
- Building strong rapport with trade channel partners and partner banks within the district
- Organizing community, weekend and night activations to drive digital App MAUs, self-recharge and MoMo fraud education
- Collaborating with line managers and channel partners to establish and execute sales plan for Central region
- Following up on Trade partner Liquidity Support
- Achievements: Led the team to grow self-recharge from 72% to 85% in the district
- Successfully launched Taxi MoMo initiative with forty-seven taxi drivers on merchant solutions and well branded
- Led the team to successfully pilot MoMo merchant solution in South-west SBU
- Led the team to achieve digital Apps performance for Awutu Senya East 118% as at December 2023
- Successfully initiated and implemented project “KAMP” with five churches which is now helping over 700 churches in southwest to receive tithes, collections, and other donations through MoMo
- A key player in Sim re-registration exercise.
MoMo Bulk PAYMENT CONTROLLER
Mobile Money Limited. (MML)
2016.04 - 2017.02
- Recruited high-level institutions on MoMo bulk payment platform
- Supervised and managed complaints of all bulk payment clients and assisted with their reconciliation in a timely manner
- Managed accounts of bulk payment clients within the Southwest
- Active member during team engagement, events, and social gatherings
- Achievements: Successfully helped grow active bulk payment client base 211 and subscriber base to 2,742 in Southwest
- Key member of the team that did the Cocoa Abrabopa, Cargill, and Grel bulk payment mass registration of 2,734 farmers across Western and Central region in 2014, 2015 and 2016 respectively
- I identified and developed four talents who are doing very well as MoMo Education and activation reps and Area Accounts Developers
Mobile Money Education and Activation Rep Western
Mobile Money Limited. (MML)
2014.11 - 2016.03
- Managed all Mobile Money (Subscriber and Agent) activities in Juaboso, BIA East, West and Aowin district (between 2014- third quarter of 2015) and recruited, verified, and activated 320 active agents and 22,765 active subscribers
- Supervised mobile agents to drive events and sales activations, direct consumer contact and revenue generating activities
- Ensured MTN brand visibility within my assigned territory
- Maintained good relationship with agents to deliver on company’s objective
- Achievements: Successfully helped in growing active agent base to 1,532 and subscriber base to 345,853 in Western North (Between 2014-2015)
- Successfully implemented MoMo school fee payment model in Western North that resulted in an average 5% growth in RGA
- Improved rural agent penetration in the Western North Region.
area account developer Western north region
Mobile Money Limited. (MML)
2013.09 - 2014.08
- Recruited and trained Mobile Money Agents on price compliance
- Regular engagement with partner banks and credit unions on agents’ float
- Ensured MTN Brand visibility across all the assigned territories
- Recruited and trained Mobile agents for the rural MoMo penetration project
- Supervised all activations in the area to achieve set target
- Achievements: Increased Mobile money agent outlets in the area from 11 to 619 in 2014
- Collaborated successfully with the cluster head in the distribution of products and retailer recruitments
- Improved visibility within the territory
- A key member in achieving 2013 RGA and RGS target.
Education
Data Analysis Program -
Centre for Business Analysis
04.2024
Master's In Business Administration -
Accra Business School
09.2021
Bachelor of Commerce -
University of Cape Coast
09.2013
WASSCE (Business) -
St. Mary's Boys Secondary School
05.2009
Skills
1 Proven Sales Leadership and team management
2 Strong analytical and problem-solving abilities
3 Proficient in Sales forecasting and performance tracking
4 Adaptable to changing market conditions and customer needs
5 Familiar with telecommunication industry regulations and best practices
Professional Development Courses
1. Introduction to Responsible AI- Google Cloud.
2. Introduction to Generative AI- Google Cloud.
3. AI and Machine Learning - MTN ULearn
4. MTN Fintech Internal Controls - Beginner
5. Governmence, Risk and Compliance - MTN ULearn
Accomplishments
- Kasoa MoMo Market
- MoMo Till profile (Nestle GH) Value Chain
- Krist Asor MoMo Project (KAMP)
- Kasoa Taxi MoMo Initiative
- MoMo Table Mart Design (Across the Country)
- Car Pendant with Pay Me With MoMo Inscriptions
Personal Information
- Date of Birth: 03/26/1988
- Gender: Male
- Nationality: Ghanaian
Awards
- MTN GHANA Unique contributor – 2023
- Best Innovative Controller – 2019
- Most Outstanding MoMo Ambassador -2018
References
- DAVID NANA ADDAI, Mobile Money Implementation Manager (south-west), MTN Ghana, (024) 430-4766, david.NanaAddai@mtn.com
- DAVID WOASEY, Area Sales Manager (Southwest), MTN Ghana, (024) 430-3989, david.woasey@mtn.com
Timeline
SUPERVISORY ContrACTOR, TERRITORY SALES
Scancom PLC.
2017.02 - Current
MoMo Bulk PAYMENT CONTROLLER
Mobile Money Limited. (MML)
2016.04 - 2017.02
Mobile Money Education and Activation Rep Western
Mobile Money Limited. (MML)
2014.11 - 2016.03
area account developer Western north region
Mobile Money Limited. (MML)
2013.09 - 2014.08
Data Analysis Program -
Centre for Business Analysis
Master's In Business Administration -
Accra Business School
Bachelor of Commerce -
University of Cape Coast
WASSCE (Business) -
St. Mary's Boys Secondary School