Shadrach Doe
Accra
Summary
Dynamic Pricing Supervisor at Palace Superstores. Proven track record in developing promotional strategies that enhanced customer engagement and drove sales growth. Strong collaborator with excellent problem-solving skills, adept at optimizing product margins and maintaining competitive positioning in the market. Also a good barista, proven a hardworking staff.
Personable and reliable candidate with passion for delivering exceptional customer service and positive, upbeat attitude. Well-versed in coffee brewing techniques and committed to mastering latte art, espresso extraction, and customer satisfaction. Dedicated to creating welcoming atmosphere and ensuring memorable experience for every patron.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pricing Supervisor
Palace Superstores
Accra, Ghana
10.2025 - Current
- Analyzed pricing data to optimize product margins and enhance competitive positioning.
- Developed promotional pricing strategies to increase customer engagement and drive sales growth.
- Collaborated with merchandising team to ensure alignment of pricing strategies with overall business goals.
- Monitored market trends and competitor pricing to inform strategic adjustments and maintain market relevance.
Barista Shift Supervisor
Second Cup Coffee Company
Accra, Ghana
10.2024 - 07.2025
- Supervised daily operations, ensuring adherence to quality standards and company policies.
- Trained new baristas in beverage preparation and customer service techniques.
- Managed inventory levels, placing orders for supplies to maintain optimal stock.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Assisted in creating promotional displays, driving product visibility and sales initiatives.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
High School Diploma -
University of Ghana
LegonSkills
- Pricing software proficiency
- Microsoft Excel expertise
- Data analytics
- Cost estimation
- Pricing model design
- Teamwork
- Teamwork and collaboration
- Willingness to learn
- Multitasking and prioritizing
- Problem-solving
- Time management
Certification
Basic Education Certification and West African Examination Council Certification
Languages
English
Advanced (C1)
French
Elementary (A2)
Timeline
Pricing Supervisor
Palace Superstores
10.2025 - Current
Barista Shift Supervisor
Second Cup Coffee Company
10.2024 - 07.2025
High School Diploma -
University of Ghana