Sewonu Kossi Ametefe
Hohoe
Summary
Dynamic hotel receptionist with proven expertise at Hotel Aerocito, excelling in guest relations and reservation management. Successfully organized seamless group check-ins and enhanced guest experiences through attentive service and effective communication. Skilled in security monitoring, ensuring a safe environment for all patrons while maintaining high standards of cleanliness and hospitality.
Overview
4
4
years of professional experience
Work History
Hotel Receptionist
Hotel aerocito
Lome
10.2017 - 03.2022
- Organized group check-ins according to prearranged plans.
- Monitored security cameras in order to ensure safety of guests and staff members.
- Coordinated with housekeeping staff to ensure cleanliness of guest rooms.
- Greeted guests upon arrival and provided them with information regarding the hotel amenities, services, and local attractions.
Education
Bachelor of Arts - English Language
Université De Lomé
Lomé 09-2018
Skills
- Guest relations
- Reservation management
- Check-in procedures
- Security monitoring
Languages
French
First Language
Timeline
Hotel Receptionist
Hotel aerocito
10.2017 - 03.2022
Bachelor of Arts - English Language
Université De Lomé
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