I am a dedicated and technically skilled Data Analyst and IT Support professional with experience in data analytics, end-user support, mentorship, hardware and software troubleshooting, and web design. I am committed to delivering responsive, people-centred IT services that enhance operational efficiency and improve access to reliable information systems. I am adaptable, proactive, and always willing to take on new responsibilities to support organizational goals. I am motivated by opportunities to contribute to sustainable impact by ensuring that staff and partners have the tools, data, and systems they need to work effectively and make informed decisions.
Overview
11
11
years of professional experience
Work History
IT SUPPORT OFFICER
MFANTSEMAN MUNICIPAL ASSEMBLY(Local Gov't Service)
06.2018 - Current
Leads deployment of tool for data collection, trains staff on its use, analyses data to generate insights for data driven decision making.
Providing mentorship and technical support for staff on the use of IT systems
Troubleshoots and resolves IT related technical issues
Preparing IT related budgets, assists with procurement, evaluates supplier’s quotations and making recommendations to management
Led the implementation of modernized administrative workflows through digital solutions
Undertakes installation, basic repairs and routine maintenance of IT equipment and systems
Implementation of IT policies, standards, and compliance measures
Evaluating and reporting on the performance of IT systems, asset management and inventory control
ADMINISTRATOR
THE SANBEL SCHOOL
Kasoa
09.2017 - 05.2018
Preparing monthly Income and Expenditure accounts
Representing the school at all meetings held by the Municipal Education Office
Supervising the teaching and learning processes
Procuring learning materials for the school
ROUTINE DATA QUALITY AUDIT
GHANA HEALTH SERVICE
06.2017 - 07.2017
Assessing the Monitoring and Evaluation Plans.
Verification of data recorded at District Health Administrations and Health Facilities, comparing it with data reported through the District Health Information Management System and Analysing both data obtained.
Reporting to the National Malaria Control Programme office on findings.
ADMINISTRATOR
PRECIOUS HEARTS MONTESSORI
Oyibi
09.2015 - 07.2017
Evaluating the flow of Income and Expenses
Representing the school at all meetings held by the District Education Office
Supervising the teaching and learning processes
ADMINISTRATIVE ASSISTANT
GHANA ARMED FORCES(National Service)
09.2014 - 08.2015
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
Cert. - Web Applications Development
Advanced Information Technology Institute
04.2017
BSc. - Computer Science
University for Development Studies
07.2014
Skills
Data Analytics & Visualization(SQL, Spreadsheets, Tableau, Power BI, Python)
Designing Data Collection Tools(KoboToolbox, ODK)
Web Design(WordPress, HTML5, CSS3, Bootstrap, PHP-Laravel)