Summary
Overview
Work History
Education
Skills
Personal Skills And Abilities
Tel
Personal Information
Hobbies and Interests
Certification
• Reading, listening to music, watching movies.
Timeline
Generic

SETH KWAO KUMI

Tema

Summary

An enthusiastic and goal-oriented person seeking to pursue a career in which I can put my key competencies to use and spontaneously learn new things in an environment where positive attitude, courtesy and professionalism are highly prioritized.

Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Technician

GPHA
12.2016 - Current
  • Maintained approximately 250 office PCs, networks and mobile devices.
  • Set up PCs and projectors for conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
  • Managed system-wide operating system and software deployments as well as related software upgrade problems.
  • Installed and configured operating systems and applications.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Responded to customer inquiries and provided technical assistance over phone and in person.

National Service Person

GPHA
09.2014 - 08.2015
  • Promoted positive image of National Service through professionalism, enthusiasm, and dedication to duty.
  • Gained hands-on experience in various industries, broadening skillset and increasing overall employability.
  • Demonstrated adaptability by quickly learning new roles and responsibilities as needed throughout the service term.

Education

Bachelor of Science - Computer Science

All Nations University College
Koforidua
05.2015

WASSCE -

Pentecost Senior High School
Koforidua
04.2008

Skills

  • Technical Support
  • Software configuration
  • IT Asset Management
  • Help Desk Management
  • Application support
  • Problem-Solving
  • Teamwork and Collaboration
  • Microsoft Windows and Office
  • Software Upgrades
  • Computer Diagnostics
  • Hardware and Software Configuration
  • Device Installation
  • User Support
  • Report Preparation

Personal Skills And Abilities

  • Enthusiastic and ability to work in a team and easily adapts to new environment.
  • Result - oriented and a strong desire to learn.
  • Good communication and interpersonal skills.
  • Ability to work under pressure and at odd times.

Tel

0269582771/0206638384

Personal Information

  • Date of Birth: 06/29/88
  • Nationality: Ghanaian

Hobbies and Interests

  • Reading and listening to news.
  • Watching movies and listening to music.
  • Internet browsing.

Certification

  • Microsoft Visio 2019 Training - One Month
  • ITIL 4 Fundamentals - Essentials of IT Service Management

• Reading, listening to music, watching movies.

I enjoy reading novels that I find interesting.

I have a great taste in music. Basically, I listen to music both when I'm studying and when I'm relaxing.

It's fun for me to watch movies. The majority of science fiction films.

Timeline

IT Technician

GPHA
12.2016 - Current

National Service Person

GPHA
09.2014 - 08.2015

Bachelor of Science - Computer Science

All Nations University College

WASSCE -

Pentecost Senior High School

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SETH KWAO KUMI