Serwah Amponsah

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Demonstrated adaptability by quickly mastering new software applications for various tasks.
• Increased efficiency by implementing new processes and providing administrative support to management.
• Expedited project completion times due to the ability to multitask effectively under tight deadlines.
• Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
• Reduced response time to external inquiries, establishing structured system for tracking and managing emails.
• Optimized expense tracking, significantly reducing overhead costs by meticulously reviewing and reconciling monthly expenses.

• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Worked closely with management to provide effective assistance for specific aspects of business operations.
• Assisted manager in all aspects of business operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
• Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
• Strengthened supplier relationships by negotiating favorable terms and managing contracts efficiently.
• Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
• Boosted team productivity with regular preparation of detailed reports and presentations.
• Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
• Supported senior management to make informed decisions, conducting thorough market research.
• Managed data and correspondence to secure information across complex landscapes of organizational departments.
• Volunteered to help with special projects of varying degrees of complexity.

Roles;

Maintaining a clean and safe environmen

Supporting patients care

Delivering suppliers and equipments

Assisting with patient transfer

• Facilitated mealtime routines by feeding patients who were unable to feed themselves, paying close attention to dietary restrictions and nutritional needs.
• Provided emotional support to patients and their families during difficult times, fostering trust and open communication.
• Supported wound care management under the supervision of nursing staff, contributing to improved healing outcomes.
• Improved patient care by providing assistance with daily living activities and personal hygiene tasks.
• Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
• Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.