Senanu Dake
Accra
Overview
1
1
year of professional experience
Work History
Intern
Consolidated Bank Ghana
accra
11.2024 - Current
- Assisted customers with inquiries and provided product information.
- Collaborated with team members to resolve customer issues promptly.
- Established trustful relationships with customers through effective communication skills.
- Handled escalated customer complaints and disputes in a professional manner.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
Bachelor of Arts - Business Administration
University of Ghana
Accra, Ghana01-2028
Diploma - Accounting
University of Professional Studies, Accra
Accra, Ghana06-2024
Skills
- Customer service
- Team collaboration
- Effective communication
- Financial reporting
- Problem resolution
- Time management
Affiliations
I am a sociable and respectful individual who is always willing to learn something new and apply into wherever I find myself
Timeline
Intern
Consolidated Bank Ghana
11.2024 - Current
Bachelor of Arts - Business Administration
University of Ghana
Diploma - Accounting
University of Professional Studies, Accra