Summary
Overview
Work History
Education
Skills
Affiliations
Languages
REFERENCE
Timeline
Generic

SELINA ANAFO

ACCRA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

9
9
years of professional experience

Work History

Station Supervisor

PETROSOL GH LTD
ACCRA
03.2021 - Current
  • Enforced safety rules and regulations
  • Maintained accurate records of employee attendance and performance evaluations
  • Monitored competitors' activities to stay ahead of industry trends and adjust strategies accordingly
  • Ensured compliance with local laws, regulations and company policies
  • Monitored sales activities to identify opportunities for improvement
  • Organized and monitored daily operations of the station to ensure smooth running of all activities
  • Resolved customer complaints in a timely manner while maintaining high levels of customer satisfaction.

Fuel Station Attendant (Graduate Trainee)

Petrosol Gh Ltd
05.2020 - 03.2021
  • Greeted customers, answered questions and provided assistance with purchases.
  • Maintained cleanliness of station by sweeping floors, wiping counters and restocking shelves.
  • Monitored fuel tanks to maintain adequate supply levels.
  • Performed daily inventory checks of lubricants
  • Ensured safety regulations were followed at all times.
  • Adhered to company policies regarding cash handling procedures.

Claims and Refund Manager

KORLEBU 24HR PHARMACY
ACCRA
09.2018 - 09.2019
  • Created reports summarizing monthly activities related to refunds and claims
  • Examined, evaluated and process refund applications
  • Collaborated closely with finance department and head of the pharmacy to resolve customer claim issues quickly
  • Negotiated settlements with customers when necessary in order to reach an agreement satisfactory to both parties involved.

Shop Salesperson

EVAGELINE CLOTHINGLINE
ACCRA
05.2015 - 08.2016
  • Assisted in unloading trucks, stocking backroom inventories and organizing merchandise displays
  • Maintained records related to sales
  • Assisted in training new staff members on shop policies, procedures, and protocols
  • Processed payments using cash registers and POS systems accurately and efficiently.

Education

DIPLOMA - INTERNAL AUDITING

ALISON ONLINE CLASSES
ONLINE
01-2024

Training - 360 Effectiveness Training

Petrosol Gh Ltd
01-2023

HND ACCOUNTANCY -

CapeCoast Technical University
CapeCoast
05-2018

TRAINING - Computer Proficiency Training

CapeCoast Technical University
Capecoast Technical University
06-2017

WASSCE - BUSINESS

CHRISTIAN METHODIST SENIOR HIGH
ACCRA
05-2014

Skills

  • Operational Efficiency
  • Budget Development
  • Effective Communication
  • Operating Procedures
  • Customer Retention
  • Adaptability and Flexibility
  • Self Motivation
  • Interpersonal Skills
  • Multitasking
  • Time Management
  • Attention to Detail

Affiliations

  • LISTENING TO MUSIC
  • READING NOVELS

Languages

English,TWI
First Language

REFERENCE

MR GIDEON

ACCOUNTANT 

KORLE-BU TEACHING HOSPITAL

0244632635

Timeline

Station Supervisor

PETROSOL GH LTD
03.2021 - Current

Fuel Station Attendant (Graduate Trainee)

Petrosol Gh Ltd
05.2020 - 03.2021

Claims and Refund Manager

KORLEBU 24HR PHARMACY
09.2018 - 09.2019

Shop Salesperson

EVAGELINE CLOTHINGLINE
05.2015 - 08.2016

DIPLOMA - INTERNAL AUDITING

ALISON ONLINE CLASSES

Training - 360 Effectiveness Training

Petrosol Gh Ltd

HND ACCOUNTANCY -

CapeCoast Technical University

TRAINING - Computer Proficiency Training

CapeCoast Technical University

WASSCE - BUSINESS

CHRISTIAN METHODIST SENIOR HIGH

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