Selena Janjay Chesson
Monrovia, Liberia
Summary
Dynamic hospitality professional with a proven track record at Royal Grand Hotel, excelling in customer service and order management. Recognized for enhancing guest experiences through meticulous table setting and adherence to cleaning protocols. Committed to maintaining high standards and ensuring guest satisfaction in fast-paced environments.
Overview
2
2
years of professional experience
2019
2019
years of post-secondary education
Work History
Hotel Waiter
Royal Grand Hotel
Monrovia
12.2024 - 07.2025
- Delivered exceptional customer service to enhance guest dining experiences.
- Assisted in setting up tables, ensuring cleanliness and proper arrangements.
- Collaborated with kitchen staff to fulfill guest orders accurately and promptly.
Hotel Housekeeper
Mamba point Hotel
Monrovia
03.2023 - 01.2024
- Cleaned guest rooms and public areas to maintain hotel standards.
- Replenished supplies such as towels and toiletries in guest rooms.
- Reported maintenance issues promptly to ensure guest comfort.
Education
BBA - Public Administration
African Methodist Episcopal University (AMEU)
Monrovia, Liberia, Liberia 03.2018 - 11.2023
William Gabriel Kpolleh High School
Monrovia, Liberia, Liberia Skills
- Customer service
- Order management
- Table setting
- Cleaning protocols
Affiliations
- Greeting and welcoming guests with a smile,and seating them at the table, presenting menus for order of food and beverages, and making sure the orders are correctly placed and served properly..
Accomplishments
- Managing high volume shifts,demonstrate excellent customer service and attention to details,multitasking and basic math..
Languages
English
First Language
English
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Hotel Waiter
Royal Grand Hotel
12.2024 - 07.2025
Hotel Housekeeper
Mamba point Hotel
03.2023 - 01.2024
BBA - Public Administration
African Methodist Episcopal University (AMEU)
03.2018 - 11.2023
William Gabriel Kpolleh High School
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