SEIDU AHMED
Accra
Summary
Dynamic Data Analyst with a proven track record at Huawei Technologies, where I enhanced reporting efficiency by 40% through Python and SQL ETL automation. Skilled in advanced data analysis and stakeholder engagement, I successfully supported the migration of over 1 million subscribers to VoLTE, driving strategic insights and operational improvements.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Data Analyst
Huawei Technologies
Accra
11.2023 - Current
- Analyzed large datasets to uncover subscriber trends and enhance network performance insights.
- Provided insights to identify potential subscribers for VoLTE migration, analyzed post-migration user behavior, and supported the migration of 1 million plus subscribers to VoLTE.
- Built Python and SQL ETL pipelines, cutting manual reporting by 40%.
- Successfully implemented Python-based reporting automation, streamlining telecom KPI reporting.
- Created and maintained Power BI dashboards for key KPIs like churn and attach rate.
- Collaborated with teams to conduct root-cause analysis, which led to 25% improvement in incident resolution.
- Presented actionable insights through reports and visualizations to inform strategic decisions.
- Managed telecommunication platform operations at Huawei Technologies in collaboration with MTN Ghana.
- Acknowledged for exceptional analytical skills and commitment during National Service, contributing to team success.
Shop Attendant
Max Mart Shopping Center
Accra
12.2021 - 10.2023
- Assisted customers, fostering positive in-store experiences and addressing inquiries promptly.
- Improved shelf management and customer satisfaction by optimizing product visibility and accessibility.
- Managed inventory, ensuring product availability, shelf organization, and cleanliness to enhance customer access.
- Maintained product inventory and ensured stock accuracy through data logging and updates to POS system.
Education
Bachelor of Science - Information Technology
Ghana Communication Technology University
Accra, Ghana07-2023
Skills
- Python programming
- SQL Database Management and Optimization
- Automation & ETL
- Advanced Data Analysis & Visualization
- Data Visualization Tools
- Business Intelligence
- Statistical modeling
- Data mining
- Web Scraping
- Performance & Platform Monitoring
- Cloud computing
- Other programming languages (C#, C, Java, JavaScript, HTML)
- Stakeholder engagement
- Android Development
- Web Development
Certification
- Outstanding Performance Award - Huawei Technologies Co., Ltd.
- Bachelor's Degree in Information Technology - GCTU
Accomplishments
- Data Analyst, Huawei Technologies - MTN Ghana, 11/01/23, Present
- Recognized for outstanding analytical performance and dedication during National Service.
- Successfully implemented Python-based reporting automation, streamlining telecom KPI reporting.
- Provided insights to identify potential subscribers for VoLTE migration, analyzed post-migration user behavior, and supported the migration of 1 million plus subscribers to VoLTE.
- Shop Attendant, Max Mart Shopping Center, 12/01/21, 10/31/23
- Maintained product inventory and ensured stock accuracy through data logging and POS system updates.
- Improved shelf management and customer satisfaction by optimizing product visibility and accessibility.
Languages
- English - Fluent
- Twi - Fluent
- Hausa - Proficient (Conversational)
Projects
- Customer Experience Management, Huawei Technologies - MTN Ghana, Designed and analyzed subscriber usage reports to identify behavior affecting Quality of Experience (QoE)., Developed KPI dashboards that allowed real-time tracking of customer satisfaction trends.
- Automated Data Reporting System, Huawei Technologies, Created Python-based scripts integrated with SQL queries to automate recurring reports for the Customer Experience Department., Reduced monthly reporting workload by 40% and improved accuracy.
- Point of Sale (POS) System - Android App, Developed a lightweight inventory management solution for SMEs to improve real-time sales and stock tracking., Incorporated SQLite database for seamless offline operations (currently in pre-deployment).
- Operating System Task Scheduling Calculator - Desktop App, Implemented process scheduling algorithms (FCFS, SJF, RR, Priority) to simulate OS task execution performance.
- Designed and published a web scraping project for streaming live football matches.
Timeline
Data Analyst
Huawei Technologies
11.2023 - Current
Shop Attendant
Max Mart Shopping Center
12.2021 - 10.2023
Bachelor of Science - Information Technology
Ghana Communication Technology University