NANA GYEKYE SARPONG
Accra
Summary
Dedicated and results-driven professional with expertise in operations management, digital literacy, portfolio management, and client service. Demonstrated success in propelling businesses to their peak performance and excelling in the real estate sector.
Overview
5
5
years of professional experience
Work History
Social Media Manager
Jossy’s Fabrics and Couture
Accra
01.2025 - Current
- Developed and implemented social media strategies to increase brand visibility and audience engagement across platforms (Facebook, Instagram, X/Twitter, LinkedIn, TikTok).
- Helped increase sales significantly through regular posts, ads, and customer engagement.
- Designed basic graphics and visual content using Canva, Adobe Express, or similar tools to support campaigns.
- Monitored social media performance using analytics tools (e.g., Meta Business Suite, Instagram Insights, Hootsuite), and generated monthly performance reports.
- Responded promptly to comments and DMs, building positive relationships and managing online reputation.
- Responded promptly to comments and DMs, building positive relationships and managing online reputation.
Back Office Assistant(Operations)
Prestige Pension Trust
Accra
02.2025 - 05.2025
- Assisted in preparation of Monthly NPRA reports.
- Processing and reconciling of Pension contributions.
- Client Enrollment and Account creation.
- Records Management and Client Update Exercise.
Record Keeper
DUKES GROUP OF COMPANIES
01.2024 - 01.2025
- Developing and implementing sales strategies to increase sales.
- Identifying and pursuing new business opportunities
- Building relationships with customers, distributors, and partners.
- Creating sales forecasts and reports.
- Ensuring customer satisfaction and resolving issues.
Operations Officer
GS HOMES
02.2020 - 12.2024
- Overseeing day-to-day activities of the firm.
- Managing the company's social media platforms to enhance sales.
- Developing and implementing new sales strategies.
- Portfolio Management.
- Client complaints resolution and responding to emails.
- Administrative tasks including data entry, record keeping, and filing.
- Assisted in implementing a paperless record-keeping system.
- Provided client service and support.
Back Office Assistant & Intern
PRESTIGE PENSION TRUST
02.2024 - 05.2024
- Collaborated closely with the operations team to manage pension payments and withdrawals.
- Keep a daily log of all transactions that take place.
- Provide customer support.
- Promote the company's products through advertising.
Education
ACCOUNTING AND SOCIOLOGY DEGREE -
University Of Ghana
Legon09-2025
BUSINESS -
Adisadel College
Cape Coast09-2021
Skills
- Operations management
- Digital literacy
- Administrative task
- Client service specialist
- Team collaboration
- Real Estate Administration
Languages
- English
- Twi
- Fante
- Ga
Timeline
Back Office Assistant(Operations)
Prestige Pension Trust
02.2025 - 05.2025
Social Media Manager
Jossy’s Fabrics and Couture
01.2025 - Current
Back Office Assistant & Intern
PRESTIGE PENSION TRUST
02.2024 - 05.2024
Record Keeper
DUKES GROUP OF COMPANIES
01.2024 - 01.2025
Operations Officer
GS HOMES
02.2020 - 12.2024
ACCOUNTING AND SOCIOLOGY DEGREE -
University Of Ghana
BUSINESS -
Adisadel College