Sarfo Isaac
Kumasi
Summary
Dynamic Sales Manager with a proven track record at Five Sisters Restaurants, excelling in relationship building and strategic planning. Successfully increased sales revenue through innovative strategies and effective team training. Adept at client relationship management, fostering loyalty and repeat business while consistently exceeding sales targets.
Overview
11
11
years of professional experience
Work History
Sales Manager
Five Sisters Restaurants
07.2024 - Current
- Developed and executed sales strategies to drive revenue growth and market penetration.
- Analyzed market trends to identify new business opportunities and optimize sales initiatives.
- Conducted regular training sessions for sales staff to improve product knowledge and selling techniques.
- Monitored competitor activities and adjusted tactics to maintain competitive advantage in the market.
- Prepared detailed sales reports to assess team performance and inform strategic decision-making.
- Fostered strong relationships with key clients, contributing to long-term business partnerships.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Sales Manager
Apak Agrochemicals Enterprise
08.2014 - 09.2019
- Developed and implemented effective sales strategies to enhance customer engagement and drive revenue growth.
- Trained and mentored team members on product knowledge and sales techniques, improving overall performance.
- Analyzed market trends to identify opportunities for menu enhancements and promotional campaigns.
- Collaborated with marketing team to create targeted promotions that increased foot traffic during peak hours.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
Education
Bachelor of Science - Natural Resources Management
University of Energy And Natural Resources
Sunyani 12.2024
Bachelor of Science - Diploma in Natural Resources Management
University of Energy And Natural Resources
Sunyani 12.2021
High School Diploma - General Arts
Staint Margaret's Senior High School
Obuasi07.2016
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Verbal and written communication
- Product knowledge
- Sales expertise
- Sales presentations
- Client relationship management
- Strategic planning
- Direct sales
- Sales process
- Sales planning
- Sales tracking
Languages
English
Advanced (C1)
Accomplishments
- Created a company-wide, comprehensive training program for all sales team members.
Timeline
Sales Manager
Five Sisters Restaurants
07.2024 - Current
Sales Manager
Apak Agrochemicals Enterprise
08.2014 - 09.2019
Bachelor of Science - Natural Resources Management
University of Energy And Natural Resources
Bachelor of Science - Diploma in Natural Resources Management
University of Energy And Natural Resources
High School Diploma - General Arts
Staint Margaret's Senior High School
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