Summary
Overview
Work History
Education
Skills
Licensescertificates
Languages
References
Projects
Coreskillsspecialties
Activities
Timeline
Generic
SARAH ARTHUR

SARAH ARTHUR

ACCRA

Summary

As an accomplished senior real estate professional, I offer extensive experience in driving strategic growth, enhancing operational efficiency, and delivering exceptional client outcomes. With a strong track record in leading high-performing teams and navigating complex market conditions, I specialize in aligning organizational goals with innovative sales and marketing strategies. My expertise in cultivating lasting client relationships, negotiating high-value transactions, and mentoring teams to surpass performance benchmarks is complemented by a deep understanding of real estate markets and trends. I am dedicated to fostering sustainable growth, strengthening competitive positioning, and consistently delivering exceptional value to stakeholders.

Overview

11
11
years of professional experience

Work History

Sales Team Lead

VAAL REAL ESTATE
09.2022 - Current
  • Assisted the team in closing over 100 deals with revenue of over 20 million US Dollars over the years.
  • Leading, directing and motivating sales team to achieve the overall cooperate sales objective
  • Revise and implement sales strategies plan
  • Generate sales opportunities by identifying appropriate business target
  • Training new staff members on company policies and procedures as needed
  • Coaching team members on effective sales techniques and methods for increasing revenue
  • Developing strategies to improve sales performance through ongoing sales and development
  • Providing feedback to management regarding potential hires to ensure they are good fit with the company culture and mission
  • Meeting with clients to identify their needs and recommend products ir services that meet those needs
  • Coordinating marketing team to promote new products or services to existing clients
  • Settings goals and objectives for each team member and providing regular feedback to help improve performance
  • Ensure team members are equipped with the right tools to succeed including computers, software, vehicles, phones etc.

Property Sales Manager

Nyame Dua homes limited (The Greens)
05.2020 - 09.2022
  • Develop, Plan and execute Activations
  • Weekly sales assessment of sales executives
  • Supervise and manage 10 sales executives
  • Supervise and evaluate effective use of Zoho CRM
  • Prepare monthly sales report
  • Presentations during prospecting
  • Prepare end of year sales analysis
  • Develop clients and maintain customer relationship
  • Coordinate customer satisfaction in relation to facility management
  • Follow up, collect and coordinate receivables
  • Prepare Report on competitor Analysis regarding their marketing and sales activities

Property Sales Executive

Nyame Dua homes limited (The Greens)
10.2019 - 05.2020
  • Prospecting and converting prospects into potential clients, achieving sales target. Sending daily report. Reporting on leads using CRM. Follow up with calls daily. Closing sales.
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Negotiated contracts with clients on behalf of the company.
  • Attended industry events to build relationships with key contacts in the field.
  • Utilized CRM software to track leads and manage accounts throughout the sales cycle.
  • Researched industry news and developments to gain insights into customer preferences.

Property Sales Agent

Mensah Aidoo Housing Project
11.2018 - 06.2019
  • Direct sales of company lands Prospecting Follow up on customers who make intentions of committing National service personnel National Service (Ghana Ports and Harbors Authority) Estate and Environment Department Assisted and facilitated in arranging and negotiating GPHA leases, leases renewal, proper documentation and recording of all landed properties
  • Assisted in identifying maintenance issues, monitoring and reporting on facility safety compliance and regulations, and Environment preventive planning to ensure overall safety of all port facilities
  • Vetting of GPHA utility bills for payment, supervision of port repair works and installations, and writing of technical reports.

Van Sales Representative

Far East Mercantile (Tema)
03.2014 - 07.2014
  • Selling and distribution of products to customers, prospecting for new customers, and coming up with new marketing strategies to lead the FMCG market.
  • Maintained customer records, including contact information and order history.
  • Managed stock levels and replenished shelves in van with merchandise.
  • Identified new sales opportunities through market research.
  • Provided product demonstrations to customers.
  • Generated reports on sales performance and customer feedback.

Intern

TEMA METROPOLITAN ASSEMBLY ( Estate Department)
  • Proper documentation and recording of office Inventory
  • Participated in periodic joint site and field inspections with Tema Development Corporation to monitor project activity implementation and reporting.
  • Compiled weekly reports on customer feedback and satisfaction ratings.
  • Created content for website pages, blog posts, and other online platforms.
  • Provided administrative support by completing tasks such as filing documents and scheduling meetings.

Direct Sales Representative

HFC Bank (Tema branch)
  • Opening of new bank accounts, prospecting for new customers, visiting customers whose accounts have been dormant to revisit their accounts.
  • Attended trade shows, conferences, and industry events to promote products.
  • Conducted market research and identified potential customers for products.
  • Developed and implemented sales strategies to increase customer base.
  • Resolved customer complaints in a timely manner.

Education

MSc Real Estate -

Kwame Nkrumah University of Science and Technology (KNUST)
01.2025

BSc Real Estate -

University for Development Studies
01.2018

Wassce certificate (offered business) -

T.I Ahmadiyya Senior high school - Kumasi
01.2013

Skills

  • Planning and execution of activation
  • Sales Forecasting
  • Brand Placement
  • Strategic Market Research & Planning
  • Ability to multitask and deliver timely
  • Personnel Growth & Development
  • Open to take up new task and more challenging roles
  • Training & Development of Sales executives
  • Proficiency in planning and reporting
  • Proficiency in Zoho CRM
  • Proficiency in Zoho sales IQ
  • Proficiency in Microsoft office (Power point, Excel, Word and Outlook)
  • CRM proficiency
  • Sales Presentations
  • Sales Coaching
  • Sales closing
  • Performance Management
  • Competitor Analysis
  • Sales Planning

Licensescertificates

  • Certified Sales Excellence, Elrano Projects & Consult, 08/2021
  • Certified Marketing 360, Elrano Projects & Consult, 09/2021
  • Sales Performance Mastermind, EXPOSURE CONSULT LIMITED, 07/2023
  • Strategic Customer service & Ultimate Selling Power, EXPOSURE CONSULT LIMITED, 06/2024

Languages

  • English
  • Ga
  • Fanti
  • Twi

References

  • Mr. Nazir Ahma, Vaal Real Estate, Sales Manager, 0540102318
  • Mr. Prince Nyarko, Nyame Dua homes (The Greens), Project Manager, 0540393825
  • Mr. James Benjamin Gaisie, Ghana ports and harbor Authority, Corporate estate and environment manager, 0244529011
  • Madam Rebecca Yeboah, Tema metropolitan assembly, Estate manager, 0244785552

Projects

Assessing The Prospect and Challenges of Commercial Real Estate Financing in Accra (MSc) Third Trimester Field Practical Research Work. Bulsa South (Bulsa Community), Finding out the Challenges and prospects of the community. Final Year Project Work An examination in management practices and quality of student accommodation. A case study of Bamahu, WA.

Coreskillsspecialties

  • Planning and execution of activation
  • Sales Forecasting
  • Brand Placement
  • Strategic Market Research & Planning
  • Ability to multitask and deliver timely
  • Personnel Growth & Development
  • Open to take up new task and more challenging roles
  • Training & Development of Sales executives
  • Proficiency in planning and reporting
  • Proficiency in Zoho CRM, Zoho sales IQ, Microsoft office (Power point, Excel, Word and Outlook)

Activities

Active member of the Ghana Real Estate Professionals Association.

Timeline

Sales Team Lead

VAAL REAL ESTATE
09.2022 - Current

Property Sales Manager

Nyame Dua homes limited (The Greens)
05.2020 - 09.2022

Property Sales Executive

Nyame Dua homes limited (The Greens)
10.2019 - 05.2020

Property Sales Agent

Mensah Aidoo Housing Project
11.2018 - 06.2019

Van Sales Representative

Far East Mercantile (Tema)
03.2014 - 07.2014

Intern

TEMA METROPOLITAN ASSEMBLY ( Estate Department)

Direct Sales Representative

HFC Bank (Tema branch)

MSc Real Estate -

Kwame Nkrumah University of Science and Technology (KNUST)

BSc Real Estate -

University for Development Studies

Wassce certificate (offered business) -

T.I Ahmadiyya Senior high school - Kumasi
SARAH ARTHUR