Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sarah Ampomaa Ayimadu

Accra

Summary

Highly focused professional with 8+ years of experience in office and administrative management. Detail-oriented and skilled in organizing, planning and managing daily clerical tasks. Proven expertise in coordinating documents,reports and records, handling correspondence and managing deliveries. Strong communicator with excellent oral and written skills, as well as experience in team leadership and relationship-building.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Ghana Revenue Authority
Accra
05.2019 - Current
  • Providing administrative support to the executive team, including scheduling meetings and managing calendars.
  • Composing letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Developing and implementing filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Managing daily office operations and maintaining office supplies inventory, ensuring efficient workplace functionality.
  • Responding to customer issues to provide immediate resolution and improve retention.
  • Coordinating travel arrangements and preparing expense reports for travel reimbursement.

Supervisor

Pesewa Supermarket
Tema
03.2017 - 05.2019
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Achieved favorable costs by negotiating with resource suppliers.

Secretary

Rogha Alumetal Engineering works
Tema
10.2015 - 02.2016
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Compiled data from various sources into clear, concise reports that could be used by management for decision-making purposes.
  • Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.

Public Relations Intern

National Health Insurance Authority
Accra
08.2013 - 08.2014
  • Assisted in developing promotional materials such as brochures, flyers, posters.
  • Collaborated closely with colleagues in different departments such as sales, marketing and customer service.
  • Conducted market research to identify target audiences and develop public relations plans accordingly.
  • Assisted PR manager with scheduling and organizing various events.
  • Maintained professionalism and efficiency while collaborating closely with leadership to achieve organizational goals.

Education

Bachelor of Commerce - Management

University of Cape Coast
Cape Coast
01-2023

Diploma - Business Management

University of Cape Coast
Cape Coast
09-2017

High School Diploma -

Mfantsiman Girls' Senior High School
Saltpond
06-2011

Skills

  • Office administration
  • Inventory management
  • Travel arrangements
  • Strategic planning
  • Team leadership
  • Customer relations
  • Calendar management
  • Microsoft Office Suite
  • Internal communications
  • Team building and collaboration

Languages

English
First Language
English
Proficient (C2)
C2
Twi
Proficient (C2)
C2

Timeline

Administrative Assistant

Ghana Revenue Authority
05.2019 - Current

Supervisor

Pesewa Supermarket
03.2017 - 05.2019

Secretary

Rogha Alumetal Engineering works
10.2015 - 02.2016

Public Relations Intern

National Health Insurance Authority
08.2013 - 08.2014

Bachelor of Commerce - Management

University of Cape Coast

Diploma - Business Management

University of Cape Coast

High School Diploma -

Mfantsiman Girls' Senior High School

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Sarah Ampomaa Ayimadu