Sandy Kofi Owusu

• Creating a proper data base of all users in categories in both hard and soft copies
• Provide administrative support to senior management
• Drafting and sending letters to all users as per directive of Licensing head and General Manager
• Performed background research to identify potential users and customers
• Prepared statements to be reviewed on a monthly basis
• Collect and document payments of licensing fees
• Administer employee benefits, compensation and performance management
• Submit weekly and monthly report to head of department
• Capture and update users file per feedback received from the follow ups
• Review current license holders to ensure all regulations are being followed consistently.
• Developed strong working relationships with colleagues, contributing to a positive work environment.

I prepared and delivered lessons according to the curriculum

• I assessed pupil's performance by conducting periodic class exercises and home work
• Rendered counseling services to pupils on domestic and academic situations
• Took pupils on field trips
• Assisted administration on extra duties assigned.

• Responsible for handling customer requests on products, services and company information
• Managed and updated large customer databases, identified and communicated with potential customers, and assisted in accounts management
• Received and processed financial transactions such as deposits and withdrawals
• Assisted customers with opening account and enhancing customer relationship by explaining the benefits of products and services.