Sandra Oforiwah Osei
Accra
Summary
Patient Waitress Trainer with Number years of experience training and assigning tasks to new servers. Committed to onboarding servers with proper knowledge and skills. Well-versed in helping new waiters memorize menu and explaining preparation methods of menu items. Independent individual comfortable working under pressure in fast-paced environment.
Overview
5
5
years of professional experience
Work History
Waitress Trainer
Waitress
11.2019 - Current
- Developed strong communication skills by effectively conveying information between kitchen staff, management, and waitstaff.
- Improved customer satisfaction by providing exceptional service and addressing guest concerns promptly.
- Maintained consistent customer satisfaction rates through attentive listening skills and prompt issue resolution when necessary.
- Provided support during high volume periods by efficiently managing multiple tables simultaneously without compromising service quality.
- Promoted teamwork among staff members through collaboration efforts and fostering a positive work atmosphere.
- Increased overall restaurant performance through comprehensive staff training on menu items, upselling techniques, and company policies.
- Assisted new hires in acclimating to the workplace by providing support, encouragement, and guidance throughout their training period.
- Implemented proper food handling procedures for a clean and safe dining environment, resulting in fewer customer complaints.
- Developed and implemented strategies to motivate and incentivize server performance and service delivery.
Education
WASSCE - General Art
Abetifi Presbyterian Senior High School
Esatern Religion-Kwahu Abetifi10.2021
WASSCE - General Art
Abetifi Presbyterian Senior High
Esatern Religion 10.2021
Skills
Am also a business woman
Shop attandent
Reading
I like to learn more things day in and day out which makes reading my hobby
Timeline
Waitress Trainer
Waitress
11.2019 - Current
WASSCE - General Art
Abetifi Presbyterian Senior High School
WASSCE - General Art
Abetifi Presbyterian Senior High
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