SANDRA ANIMAH KWAKYE
ATEBUBU
Summary
To obtain a customer service or administrative position where I can apply my communication, organizational, and problem-solving skills to enhance customer satisfaction and support company growth.
Overview
3
3
years of professional experience
Work History
Customer Service Representative / Front Desk Officer
Volta River Authority – Northern Electricity Distribution Company (VRA/NEDCo)
01.2025 - 06.2025
- - Assisted customers with billing inquiries, service requests, and complaints.
- - Handled front-desk operations to ensure efficient and friendly service delivery.
- - Maintained accurate records of customer interactions and service transactions.
Customer Service Representative / Front Desk Officer
VRA/NEDCo
06.2025 - Current
- - Provide courteous and timely customer support at the front desk.
- - Manage inquiries, service applications, and customer documentation.
- - Coordinate with internal teams to resolve service-related issues.
- - Promote a positive company image through professional interaction with clients.
Teaching Intern
Wenchi Methodist Senior High School
01.2023 - 06.2023
- - Supported teachers with lesson delivery and classroom supervision.
- - Assisted students with coursework and provided academic guidance.
- - Helped organize school events and maintained student records.
Education
West African Senior School Certificate Examination - undefined
All for Christ Senior High Technical School
01.2020
Skills
- - Customer service and communication
- - Administrative and front-desk operations
- - Microsoft Office (Word, Excel)
- - Record keeping and documentation
- - Teaching and classroom management
- - Teamwork and problem-solving
References
- Ebenezer Kwaku, Acquah, Station Supervisor, 0248429881, VRA/NEDCo – Wenchi Office, Wenchi, Ghana
- Daniel, Frimpong, Station Supervisor, 0509888717, VRA/NEDCo – Atebubu Office, Atebubu, Ghana
Languages
- English
- Twi
Timeline
Customer Service Representative / Front Desk Officer
VRA/NEDCo
06.2025 - Current
Customer Service Representative / Front Desk Officer
Volta River Authority – Northern Electricity Distribution Company (VRA/NEDCo)
01.2025 - 06.2025
Teaching Intern
Wenchi Methodist Senior High School
01.2023 - 06.2023
West African Senior School Certificate Examination - undefined
All for Christ Senior High Technical School