HR Assistant
Open To Work
Sandra Otoo
DJP ENTERPRISES LLC USA
Accra
Work Preference
Desired Job Title
Human Resource and Administrative AssistantExecutive AssistantSecretaryAdministratorPromoter and Marketer
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
Remote
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week
1
Certification
10
years of professional experience
2
years of post-secondary education
Dynamic and detail-oriented administrative professional with a robust background in office management and customer service, consistently delivering high-quality results in fast-paced environments. Proven expertise in coordinating administrative tasks, managing schedules, and enhancing office efficiency through exceptional organizational skills and effective communication. Recognized for adaptability and a proactive approach to problem-solving, ensuring seamless team operations and achievement of shared goals. Committed to fostering a positive work environment while supporting executive teams and driving organizational success.
Work History
2 Years 5 Months
01.2024 - Current
2 Years 5 Months
Human Resource and Administrative Assistant
AIRPORT VIEW HOTEL | Dr. Amilcar Cabral Road, Airport Junction - Accra
01.2024 - Current
- Oversaw printing and photocopying operations for HR documents, ensuring efficiency and accuracy.
- Oversaw systematic organization of employee records, facilitating efficient HR operations and audit readiness.
- Streamlined new employee orientation processes to enhance onboarding efficiency.
- Assisted in scheduling candidate interviews to support hiring efforts. Helped organize training sessions for employee development. Coordinated HR meetings to enhance team collaboration.
- Coordinated administrative tasks and clerical support for Human Resource and Administration Manager, contributing to improved operational effectiveness.
- Maintained integrity and accessibility of HR records and documentation to uphold organizational compliance standards.
- Coordinated renewal of operational certificates and permits to ensure compliance with FDA, fire, tourism, and EPA regulations.
- Monitored adherence to company policies and regulations, reinforcing HR standards and operational procedures.
- Facilitated dissemination of HR notices to maintain employee awareness of important updates.
- Conducted thorough background investigations on new hires to support hiring decisions and maintain workplace security.
- Designing of Nametags.
- Successfully streamlined the distribution process for uniforms, food vouchers, and essential forms, improving staff satisfaction. Achieved seamless allocation of staff resources, including uniforms and vouchers, enhancing overall operational productivity. Enhanced team efficiency through effective management of critical resource distribution, ensuring timely access to uniforms and necessary documentation.
- Tracked staff attendance to maintain accurate records. Assisted in monitoring employee presence to support administrative needs. Recorded attendance to help ensure compliance with company policies.
- Achieved optimal supply levels for infirmary needs, enhanced administrative office supply availability, and improved staff cafeteria service. Delivered efficient supply management for medical facilities, increased accessibility of office resources, and elevated cafeteria offerings. Maximized procurement effectiveness for infirmary supplies, boosted office supply readiness, and enriched cafeteria service quality.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
2 Years 6 Months
12.2023 - Current
2 Years 6 Months
Executive Assistant
DJP ENTERPRISES LLC USA
12.2023 - Current
- Drafting of KYCs, CIFs, FCOs, SPAs, MOUs, Invoices, Employment contracts, legal and official letters amongst others for the CEO and precious metal purchases across West Africa.
- Verification of documentations via various mineral authorities per purchase jurisdiction.
- Expense recording and reporting.
- Communicating with prospect clients in the absence of CEO.
- Designing of Employee IDs and Letterheads.
- Part-time
2 Years 7 Months
05.2021 - 12.2023
2 Years 7 Months
Secretary
AIRPORT VIEW HOTEL
05.2021 - 12.2023
- Drafting of legal letters to the Ministry of Foreign Affairs and Regional Integration of Ghana, Embassies, Police headquarters of Ghana and Airport Police station of Ghana.
- Printing and photocopying of documents.
- Ticket and hotel Reservations.
- Filing of Passport applications.
- Designing of event signages, food labels and security key cards.
- Designing of invoices and receipts.
- Coordinating interviews
- Filing of employee data and records
2 Years
01.2021 - 01.2023
2 Years
Administrator
MENATIN GHANA LIMITED
01.2021 - 01.2023
- Drafted letters to facilitate effective correspondence and maintain professional relationships.
- Executed document scanning processes to ensure accurate digital archiving.
- Maintained accurate and current records and reports to ensure data integrity.
- Facilitated organization and scheduling of meetings and events to enhance team collaboration.
- Oversaw staff performance and delegated responsibilities to enhance team efficiency.
- Resolved technical issues within designated area of expertise.
- Coordinated travel document preparation to ensure seamless travel arrangements for executive leadership.
- Assisted in various part-time projects to support team objectives. Contributed to project tasks to aid in achieving deadlines. Provided support in part-time roles to enhance team performance.
1 Year
01.2017 - 01.2018
1 Year
Promoter and Marketer
M-net Mobile
01.2017 - 01.2018
- Advertising of M-net mobile phones in shops.
- Float advertisment of M-net mobile phones in Kasoa, Accra.
- Sales of M-net mobile phones.
1 Year
01.2016 - 01.2017
1 Year
Secretary, Sales Executive and Senior Store Keeper
De- Goull Company Limited Kokomlemle - Accra | Accra
01.2016 - 01.2017
- Taking records of stocks.
- Issuing of invoices.
- Sales of Hardware and safety equipment.
- Receiving of calls from business partners and clients.
- Coordination of meetings for the CEO.
- Report writing of daily sales and activities
- Depositing and withdrawal of cash at the bank.
Education
PHRi - Human Resource Management
HR Certification Centre And HR Certification Institute | East Legon - Accra. USA | 06.2024 - 05.2025
Diploma in Travel And Tourism - Tourism And Travel Management
Ambassador Institute of Aviation | Dzorwulu - Accra | 08.2019 - 02.2020
- Overall Best student in Airline Ticketing, Customer Service and Passenger Handling
Certificate in Customer Service - Travel And Tourism Management
Ambassador Institute of Aviation | Dzorwulu - Accra | 08.2019 - 02.2020
Certificate in Airline Passenger Handling - Travel And Tourism Management
Ambassador Institute of Aviation | Dzorwulu - Accra | 08.2019 - 02.2020
Database Technology Level 1 - Database Management
Intercom Programming And Manufacturing Co. Ltd (IPMC) | Lapaz - Accra | 01-2016
- Professional Development Studies: Database Technology, 2016
High School Diploma
Odorgonno Senior High School | Awoshie - Accra, Ghana | 05-2015
- Assistant Music and Drama Coordinator of OPSA PENSA, 2014 to 2015
High School Diploma
St. Roses Junior High School | Yellow House - Accra, Ghana | 01-2012
Skills
Adept at technology usage
Proficient in EZee Burrp POS
Proficient in EZee Back Office
Basic SQL proficiency
Excel proficiency
Experienced in Microsoft Word
Skilled in designing visual content using Microsoft PowerPoint
Introductory experience with Microsoft Access
Accomplishments
- Awarded "Employee of the Month January 2026" for delivering outstanding administrative support.
- Awarded " Female Best Dressed" at 2025 Staff Party.
- Coordinated departmental audit for Ghana Tourism Authority Inspection.
- Coordinated several staff food handling certification and renewal.
- Event Planning - Successfully planned and executed corporate meetings, lunches and special events for groups of 100+ employees.
- Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
- Training - Trained 5 Interns, 2 National Service staff and 1 employee on office policies, secretariat services rendered at the Business Centre, Legal drafts, Ticketing and Microsoft Office Suite usage.
- Advanced from Secretary to HR Assistant within 3years of service for good communication skills, excellent coordination of interviews, audit for FDA inspection, record keeping skills and employee information.
Affiliations
- Member of Human Resources Certification Institute (HRCI) Engage Community which is a Global HR community holding a PHRi Certificate.
Certification
- Professional in Human Resource International – PHRi Certified
- Diploma in Travel and Tourism
- Certificate in Customer Service and Passenger Handling.
- Database Technology Level 1
- General Science -WASSCE
- BECE
Interests
Reading and browsing the internet., Sports (Basketball), Designing (Logo and bead making), Singing, Dancing
Languages
EnglishC2
Bilingual or Proficient
FrenchA1
Beginner
SpanishA1
Beginner
Timeline
HR Certification Centre And HR Certification Institute - PHRi, Human Resource Management
06.2024 - 05.2025Read more
Human Resource and Administrative Assistant
AIRPORT VIEW HOTEL
01.2024 - CurrentRead more
Executive Assistant
DJP ENTERPRISES LLC USA
12.2023 - CurrentRead more
Secretary
AIRPORT VIEW HOTEL
05.2021 - 12.2023Read more
Administrator
MENATIN GHANA LIMITED
01.2021 - 01.2023Read more
Ambassador Institute of Aviation - Diploma in Travel And Tourism, Tourism And Travel Management
08.2019 - 02.2020Read more
Ambassador Institute of Aviation - Certificate in Customer Service, Travel And Tourism Management
08.2019 - 02.2020Read more
Ambassador Institute of Aviation - Certificate in Airline Passenger Handling, Travel And Tourism Management
08.2019 - 02.2020Read more
Promoter and Marketer
M-net Mobile
01.2017 - 01.2018Read more
Secretary, Sales Executive and Senior Store Keeper
De- Goull Company Limited Kokomlemle - Accra
01.2016 - 01.2017Read more
Intercom Programming And Manufacturing Co. Ltd (IPMC) - Database Technology Level 1, Database Management
Read more
Odorgonno Senior High School - High School Diploma,
Read more
St. Roses Junior High School - High School Diploma,
Read more