Sandra Mensah Cudjoe
Elmina
Summary
Dedicated Housekeeper with proven expertise in maintaining optimal cleanliness and guest satisfaction at Mmahara Human Resources Company. Leveraged teamwork and exceptional attention to detail to enhance room availability and uphold sanitation standards. Recognized for dependable problem-solving abilities and a positive attitude, contributing significantly to operational efficiency and customer service excellence.
Offering meticulous and organized nature, ready to learn and develop within professional cleaning environment. Delivers understanding of cleanliness standards and proper sanitation procedures, ensuring pristine living or working space. Ready to use and develop skills in time management and attention to detail in Desired Position role.
Developed strong organizational and multitasking skills in fast-paced hospitality environment, ensuring cleanliness and order. Consistently maintained high standards of hygiene and efficiency, adapting to various tasks and responsibilities. Seeking to leverage these transferrable skills in new field that values reliability and attention to detail.
Bringing positive, organized, and reliable approach to maintaining clean and orderly environments. Knowledge of effective cleaning techniques and usage of cleaning equipment ensures high standard of hygiene and tidiness. Dedicated to creating welcoming atmosphere and enhancing overall living experience for residents and guests.
Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
2022
2022
years of professional experience
1
1
Certification
Work History
Housekeeper/laundry Operations
Golden Hill Parker Hotel.
Housekeeper
Mmahara Human Resources Company
07.2018 - 03.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Education
Wassce - Home Management
Edinaman Senior High School
Elmina-Ghana 05.2016
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Calm under pressure
- Active listening
- Friendly, positive attitude
Accomplishments
- Cleaned and replenished supplies for up to Number rooms per shift.
- Cleaned up to Number houses per day in accordance with a Number-point checklist.
- Cleaned an average of Number homes per day.
- Worked Number overtime hours during the holiday season at the request of management.
- Resolved product issue through consumer testing.
- Documented and resolved Issue which led to Results.
- Achieved Result through effectively helping with Task.
Certification
*University of Cape Coast
College of Humanities and Legal Studies
Faculty of Social Sciences
Department of Hospitality and Tourism Management
Certificate in Housekeeping operations
* Citation of 1 Star Hotel of the Year
Golden Hill Parker Hotel
Elmina,Ghana
Additional Information
MARITAL STATUS = SIngle
CONTACT=+233534094043
Languages
Enhlish
Advanced (C1)
Timeline
Housekeeper
Mmahara Human Resources Company
07.2018 - 03.2021
Housekeeper/laundry Operations
Golden Hill Parker Hotel.
Wassce - Home Management
Edinaman Senior High School
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