Sandra Boateng
Kumasi,AH
Summary
Proven leader with a track record of enhancing operational efficiency at Blessed Sandike Ventures through adept teamwork, collaboration, and advanced computer skills. Demonstrated ability to improve customer satisfaction and streamline processes, showcasing adaptability and a keen eye for detail. Excelled in relationship building, significantly boosting company visibility and client engagement. Energetic Volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
6
6
years of professional experience
Work History
Volunteer
Befran Star Foundation
01.2023 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Contributed to strategic planning meetings, providing valuable insights based on firsthand experience with target populations.
- Guided troubled individuals to tools and resources necessary for healing.
- Managed administrative tasks such as scheduling, record-keeping, and budgeting for program success.
- Managed approximately 40 incoming calls, emails and faxes per day from customers.
Babysitter
Client
03.2021 - 09.2022
- Played games, worked on puzzles, and read books to young children.
- Maintained clean and organized environment to ensure well-being of children under care.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Communicated with parents regarding children's progress and development, raising any issues.
- Assisted children with homework assignments and special projects across different subjects.
- Transported children to and from school, medical appointments and extra-curricular activities.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Managed approximately15 incoming calls, emails and faxes per day from customers.
Waiter
Hamburg Hotel
05.2019 - 06.2020
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.
- Communicated with kitchen staff to enable accurate food preparation.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Supported needs of 8- person wait staff who attended to specific needs of countless customers daily for 2 restaurant with social relevancy and intentional.
Intern
Blessed Sandike Ventures
09.2018 - 02.2019
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Maintained accurate records of financial transactions for ease of reference in budget analysis or audits.
- Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
- Conducted extensive research for startup company projects.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
- Gained valuable experience working within specific industry, applying learned concepts directly into relevant work situations.
Education
Bachelor of Management Studies - Business Management
University Of Cape Coat
Cape Coast, Ghana09.2015
High School Diploma -
Jachie Pramso Senior High School
Kumasi, Ghana06.2009
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Leadership Qualities
- Adaptability and Dependability
- Computer Skills
- Relationship Building
- Answering Phones
Languages
English
Timeline
Volunteer
Befran Star Foundation
01.2023 - Current
Babysitter
Client
03.2021 - 09.2022
Waiter
Hamburg Hotel
05.2019 - 06.2020
Intern
Blessed Sandike Ventures
09.2018 - 02.2019
Bachelor of Management Studies - Business Management
University Of Cape Coat
High School Diploma -
Jachie Pramso Senior High School
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