Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Sandra Anning

Sandra Anning

Independent Distributor
Accra

Overview

24
24
years of professional experience
16
16
years of post-secondary education
2
2
Certifications
1
1
Language

Work History

Supervisor

Herbalife
Accra
04.2012 - Current
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.

Mobile Banker / Branch Manager

U2 Microfinance
Accra
03.2009 - 11.2011
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
  • Assisted with training of new tellers on policies and procedures.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Reviewed historical records, current operational data and forecasting information to identify and capitalize on system enhancement opportunities.
  • Developed strategic plans for day-to-day financial operations.

Secretary

Baron Systems
Accra
08.2006 - 07.2008
  • Assisted students in developing self-advocacy and support skills.
  • Advised students on selecting and developing effective study habits for self-enrichment topics.
  • Implemented research-based curriculum and instructional strategies for self-enrichment topics.
  • Helped students meet course goals by establishing clear objectives for lessons, units and projects.
  • Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
  • Worked with fellow teachers to devise and implement support plans to help students excel.
  • Observed students to assess abilities, interests and learning objectives for personalized lesson planning.
  • Handled daily scheduling tasks and provided administrative support for entire department.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained daily report documents, memos and invoices.

Secretary

Odor Taxi Rang
Circle
02.2000 - 11.2002

Education

Certificate - Computer Software

Seefax Computer Complex
Accra
04.2005 - 10.2005

Certificate - Nutrition

Herbalife Nutrition
Accra
04.2012 - Current

Certificate - General Art

Nsaba Presbyterian Secondary School
Agona Nsaba
01.1995 - 12.1997

Certificate - Fashion Design

GIC
ATTC
03.2021 - 12.2021

Skills

Priority management

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Accomplishments

  • Achieved Result by completing Task with accuracy and efficiency.
  • Achieved Result through effectively helping with Task.
  • Resolved product issue through consumer testing.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of Number staff members.

Certification

Certified [Job Title], [Company Name] - [Timeframe]

Timeline

Certificate - Fashion Design

GIC
03.2021 - 12.2021

Supervisor

Herbalife
04.2012 - Current

Certificate - Nutrition

Herbalife Nutrition
04.2012 - Current

Mobile Banker / Branch Manager

U2 Microfinance
03.2009 - 11.2011

Secretary

Baron Systems
08.2006 - 07.2008

Certificate - Computer Software

Seefax Computer Complex
04.2005 - 10.2005

Secretary

Odor Taxi Rang
02.2000 - 11.2002

Certificate - General Art

Nsaba Presbyterian Secondary School
01.1995 - 12.1997

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Sandra Anning Independent Distributor