Samuel Yaw Effah
Accra
Summary
Compassionate and bilingual professional with a proven track record in healthcare settings, including Weija Gbawe Municipal hospital. Skilled in operations management and patient care, with focus on delivering personalized support to individuals in home settings. Demonstrated ability to enhance process efficiency and ensure high levels customer satisfaction. Proficient in data management and adept at building strong relationships with clients and their families to provide compassionate and effective care.
Overview
3
3
years of professional experience
Work History
Operations Associate
Angelina Cosmetics
Berekum
10.2023 - Current
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
- Maintained accurate records using various software systems, ensuring data integrity and regulatory compliance.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Physician Assistant
Weija Gbawe Municipal Hospital
Accra
11.2022 - 10.2023
- Ordered and interpreted diagnostic testing to confirm diagnosis and implement accurate treatment plans.
- Conducted physical examinations to assess patients' health and current condition for optimal treatment.
- Ordered and executed various tests, analyses, and diagnostic images to provide information on patient condition.
- Exhibited excellent problem-solving skills when encountering complex medical cases, collaborating with physicians and other healthcare professionals to determine the most appropriate course of action for optimal patient outcomes.
- Provided compassionate care during end-of-life situations, offering emotional support to both patients and their families.
- Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
Personal Assistant Intern
Weija Gbawe Municipal Hospital
Accra
10.2021 - 10.2022
- Performed administrative tasks efficiently, including data entry, document preparation, and expense tracking.
- Assisted with personal care tasks as required, adapting to individual patient needs and preferences
- Supported patients in exercising routines and administering beside and personal care under supervision, ensuring patient comfort and well being
- Assisted in medication administration, adhering to protocols and patient-specific instructions
- Aid in feeding patients, ensuring proper nutrition and hydration
- Changed non-sterile dressings as directed by supervising healthcare professionals
Education
Bachelor of Science - Physician Assistant
Pentecost University
Accra, Ghana10.2022
Skills
- Bilingual in English and Twi
- Verbal and written communication
- Interpersonal and written communication
- Team Support
- Relationship Building
- Ability to asses patients needs and provide optimal level of patient care
- Report Writing
- Computer skills
swimming, excercising, cooking, gaming
i love to cook, swim and exercise
Languages
English
Bilingual or Proficient (C2)
Twi
Bilingual or Proficient (C2)
Timeline
Operations Associate
Angelina Cosmetics
10.2023 - Current
Physician Assistant
Weija Gbawe Municipal Hospital
11.2022 - 10.2023
Personal Assistant Intern
Weija Gbawe Municipal Hospital
10.2021 - 10.2022
Bachelor of Science - Physician Assistant
Pentecost University