Summary
Overview
Work History
Education
Skills
Interests
Languages
Timeline
Generic

Samuel Kofi Kumah

Accra

Summary

A dedicated IT Support Technician with a solid background in hardware and software support, network management, and database administration. Aiming to leverage my skills and experience to contribute effectively to your organization, ensuring smooth IT operations and high-quality technical support. Intelligent it manager with several-year record of leadership experience in areas such as infrastructure development and management, application support and security optimization. Focused on satisfying customer needs through robust, innovative and forward-thinking solutions. Demonstrated success as operational leader, articulate communicator and practiced influencer. Collaborates across functions to outline and achieve project targets. Skilled in building solid business solutions based on methodologies and engineering principles. Complex problem-solver skilled in developing proposals, integrating technologies and managing projects.

Overview

7
7
years of professional experience

Work History

Owner and Managing Director

Itdevconnect Consult
05.2022 - Current
  • Company Overview: Currently the Owner and Managing Director of ITDEVCONNECT CONSULT a legally registered business entity by the Registrar General Department of Ghana to operate as business entity that provide IT Consultation and solutions, Web development and Design, Search Engine Optimization and Digital Marketing.

Owner and Managing Director / Itdevconnect Consult

05.2022 - Current
  • Currently the Owner and Managing Director of ITDEVCONNECT CONSULT a legally registered business entity by the Registrar General Department of Ghana to operate as business entity that provide IT Consultation and solutions,Web development and Design, Search Engine Optimization and Digital Marketing.

Information Technology (IT) Manager

Vibe Consult
01.2018 - Current
  • Providing Hardware and software computer supports
  • Responsible for the smooth running of the computer systems
  • Ensures that users get maximum benefits from the computers
  • I troubleshoot systems and network problems, diagnosing and solving hardware or software faults
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to service issues and requests
  • Providing technical support across the company
  • Setting up accounts for new users
  • Testing new technology
  • Possibly training more junior staff members
  • Repairing and replacing equipment as necessary
  • Managing the company web site and official customer email requests
  • Updating and managing company website

Education

Master of Science - IT

Coventry University
Accra
10.2024

Bachelor of Science in Information Technology - IT

Venkateshwara Open University

CISCO Network Academy Workshop Certificate -

Shiv India Institute of Management and Technology

Video Editing and Film Making Workshop Certificate -

Shiv India Institute of Management and Technology

British Computer Society (BSC) Level 4 Certificate in IT -

Pentecost University College-Ghana

West African Senior School Certificate Examination -

KAS Senior High-Ghana

Skills

  • Installation and configuration of software and hardware systems in windows and open source environments
  • Manage network servers and technology tools
  • Set up accounts and workstations
  • Monitor performance and maintain systems according to requirements
  • Manage active directory and firewalls
  • Troubleshoot IT system's issues and outages
  • Ensure IT security through access controls, backups and firewalls
  • Upgrade systems with new releases and models
  • Build an internal wiki with technical documentation, manuals and IT policies
  • Install, configure and maintain databases
  • Ensure that database information is always available to all users
  • Monitor performance and security of databases and minimize the risk of database failing
  • Test new systems, commission and install new applications
  • Conduct server backups, recovery services, create procedures, schedule monitor database backup and recovery
  • Define and enforce naming standards and data type standards
  • Implement monitoring, security and other rules to meet regulatory compliance needs
  • Develop expertise to train staff on new technologies
  • Develop, design and create modern website and maintain it
  • Ability to work under pressure with less supervision
  • Good customer relations
  • Good writing and oral communication skills
  • Pleasant personalities
  • Team work
  • Very innovative and quick at learning new things
  • Excellent interpersonal relation
  • Prolific team player, hardworking, enthusiastic, good leader, quick learner, easily adapt to new environment and situations, a good listener and mixer and full of creativity

Interests

  • Hobbies
  • Writing Codes
  • Researching
  • Driving
  • Listening to Good music
  • Reading Reference Hon. Lord Enoch Oblitey Commey Director of Operations, Office of the President Ghana-Accra Tel: (00233)244483333 Mr. Isaac Appiah Vibe Consult Accra-Ghana Tel: (00233)242947071 Website: http://www.vibeconsultgh.com/ Chairman Odeneho Kwaku Appiah Board Member of Ghana Electricity Company Accra-Ghana Tel: (00233)208251411

Languages

  • English, Ewe & Ga
  • Religion : Christianity

Timeline

Owner and Managing Director

Itdevconnect Consult
05.2022 - Current

Owner and Managing Director / Itdevconnect Consult

05.2022 - Current

Information Technology (IT) Manager

Vibe Consult
01.2018 - Current

Master of Science - IT

Coventry University

Bachelor of Science in Information Technology - IT

Venkateshwara Open University

CISCO Network Academy Workshop Certificate -

Shiv India Institute of Management and Technology

Video Editing and Film Making Workshop Certificate -

Shiv India Institute of Management and Technology

British Computer Society (BSC) Level 4 Certificate in IT -

Pentecost University College-Ghana

West African Senior School Certificate Examination -

KAS Senior High-Ghana

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