Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
10
10
years of professional experience
Work History
Director
BM Links Consult Limited
Accra Ghana
10.2019 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Monitored office workflow and administrative processes to keep operations running smoothly.
Monitored and coordinated workflows to optimize resources.
Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
Computer Technician
Little Stars MONTESSORI Pre-School
Westville, KwaZulu-Natal, South Africa
12.2015 - 12.2018
Linked computers to network and peripheral equipment.
Performed troubleshooting to correct computer hardware and software malfunctions.
Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
Resolved technical issues for clients through remote support, increasing customer satisfaction.
Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
Recommended new and replacement hardware and software purchases.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Performed routine maintenance on computer systems, ensuring optimal performance and extending the life of equipment.
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Teacher
God’s Time Preparatory School
06.2014 - 10.2016
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated multiple types of teaching strategies into classroom.
Supervised learning groups of students in classroom stations.
Maintained system required passing rate for years.
Fostered team collaboration between students through group projects.
Education
Bachelor Of Science - Education in English Language
University of Cape Coast
Cape Coast, Ghana
05.2013
Skills
Strategic Planning
Verbal and written communication
People Management
Operations Management
Project Management
Creativity and Innovation
Strategies and goals
Project Coordination
Staff Management
Organizational Development
Business Planning
Program Management
Financial Management
Business Development
Timeline
Director
BM Links Consult Limited
10.2019 - Current
Computer Technician
Little Stars MONTESSORI Pre-School
12.2015 - 12.2018
Teacher
God’s Time Preparatory School
06.2014 - 10.2016
Bachelor Of Science - Education in English Language