Presentations/Slideshows (PowerPoint, Google Slides, Tableu)
SAMUEL BAFFOE ESSILFIE
Business Development & Administrative Consultant
Accra,Gbawe-Gonse
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Enthusiastic Business Development professional dedicated to driving business success through smart networking and solid brand positioning. Encourages win-win-win negotiations to build strong partnerships and expand business reach.
Business Development Specialist with a history of working in the financial services and education industry. Customer-focused professional skilled in Advertising, Communication, Presentation,
Team Building, Management, Negotiation, Analytical Skills, Teamwork and Marketing.
Overview
15
15
years of professional experience
Work History
Business Development & Administrative Consultant
Golden Crowns International Limited, G.C.I.L
Accra
01.2017 - 03.2023
- Streamlined operations by delivering recommendations for knowledge-base processes and procedures.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Compiled product and customer data to generate informed profit projections.
- Represented company and promoted products at conferences and industry events.
- Directed sales support staff in administrative tasks to help sales reps close deals.
Sales Manager
Hollard Life Assurance
Tema
02.2019 - 10.2020
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Communicated product quality and market comparisons by creating sales presentations.
- Prepared and submitted weekly and monthly sales reports to the Branch Manager
- Acting Head, Sales & Marketing Department
Sales & Marketing (Acting Head)
Capital & More Microfinance Co. Ltd
Accra
08.2016 - 01.2019
- Conducted target setting, profiling and performance monitoring to meet priorities of business and customers
- Increased profit margins by 25% through maximizing new product introductions
- Generated 50% in sales through effective networking and marketing strategies to grow new business and increase productivity.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Contributed to event marketing, sales and brand promotion.
Product Development Manager
Capital & More Microfinance Co. Ltd
Accra
01.2016 - 01.2019
- Reviewed product development budgets, expenditures and research
- Directed concept design, feature definitions and production support
- Succeeded in developing three (3) new financial products
- Hosted product demonstrations and promoted features to clients
- Captured new customers by optimizing business strategies and launching products to diversify offerings
- Emerged the overall Best Employee of the Year 2016.
Business Development Officer
Capital & More Microfinance Co. Ltd
Accra
10.2014 - 12.2015
- Built relationships with colleagues to facilitate teamwork, cooperation and success
- Strategized with sales executives to prospect and qualify potential customers within assigned geographic territories
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Developed new business relationships and maintained existing through regular communications and effective account management.
Administrative Assistant
University of Applied Management, Hill
McCarthy-Accra
06.2012 - 09.2014
- Designed new marketing and advertising materials and strategies for the institution
- Supported the design and production of marketing materials (graduation brochures, flyers and pull-up banners), and the planning of Graduation ceremonies
- Developed and updated spreadsheets and databases to track, analysed and report on performance and academic data on students
- Scheduled office meetings and client appointments for staff teams.
- Scheduled office meetings and students’ appointments for facilitators teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Administrative Officer
International Central Gospel Church
Dansoman-Accra
09.2009 - 04.2012
- Managed technology services in the areas of projections (displaying of church programs on screens) and membership database
- Handled all computer repairs and software installations and data recovery
- Handled the inventory and office supply purchases
- Used Microsoft Excel to develop inventory tracking spreadsheets
- Created a Caller Ring Back Tone which was activated on the lines of the congregation
- Reported on membership attendance and participation in church activities, thus weekly, monthly, quarterly and annually
- Designed Church Membership Forms, Letter Heads, program outlines and flyers.
Health Information Officer
Bibiani District Hospital
Bibiani-Western Rg
10.2007 - 09.2008
- Performed Analysis of Bed-state Statistical Returns and, In-Patient Morbidity and Mortality Returns
- Worked well in a team setting, providing support and guidance.
- Compiled statistical data on patient admissions, discharges, deaths, births; and also, on the church members’ participations in church programs.
- Gained strong leadership skills by managing projects from start to finish.
- Applied effective time management techniques to meet tight deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Education
Bachelor of Science - Economics & Statistics, Statistics
Methodist University College
Dansoman, Accra-Ghana 05.2010 - 05.2012
Higher National Diploma - Statistics
Takoradi Polytechnic Institute
Takoradi - Ghana 09.2004 - 08.2007
Certificate - A Brief Guide To Cyber Security
Alison.com
Online 03.2023 - 03.2023
Certificate - Data Analytics & Visualization (Tableau & PowerBI)
AQskill.com
Online 05.2022 - 07.2022
Certificate - Microsoft Excel 2013 - Intermediate Course
Alison.com
Online 02.2022 - 07.2022
Certificate - Computer Networking - Digital Network Security
Alison.com
Online 07.2022 - 07.2022
Skills
Business development and planning
Sales processes
Territory Management
Account management
New Business Development
Sales Reporting
Vendor management
Sales presentations
Software
Spreadsheets (Excel, Google Sheets)
Email (mail merge, filters, folders)
Google Drive (Docs, Sheets, Slides, Forms)
MS Office (Word, Excel, Outlook, PowerPoint)
Graphics (Corel Draw)
Timeline
Certificate - A Brief Guide To Cyber Security
Alison.com
03.2023 - 03.2023
Certificate - Computer Networking - Digital Network Security
Alison.com
07.2022 - 07.2022
Certificate - Data Analytics & Visualization (Tableau & PowerBI)
AQskill.com
05.2022 - 07.2022
Certificate - Microsoft Excel 2013 - Intermediate Course
Alison.com
02.2022 - 07.2022
Sales Manager
Hollard Life Assurance
02.2019 - 10.2020
Business Development & Administrative Consultant
Golden Crowns International Limited, G.C.I.L
01.2017 - 03.2023
Sales & Marketing (Acting Head)
Capital & More Microfinance Co. Ltd
08.2016 - 01.2019
Product Development Manager
Capital & More Microfinance Co. Ltd
01.2016 - 01.2019
Business Development Officer
Capital & More Microfinance Co. Ltd
10.2014 - 12.2015
Administrative Assistant
University of Applied Management, Hill
06.2012 - 09.2014
Bachelor of Science - Economics & Statistics, Statistics
Methodist University College
05.2010 - 05.2012
Administrative Officer
International Central Gospel Church
09.2009 - 04.2012
Health Information Officer
Bibiani District Hospital
10.2007 - 09.2008
Higher National Diploma - Statistics
Takoradi Polytechnic Institute
09.2004 - 08.2007