Samuel Quayson
Security Officer
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Security Officer
Protex Security Solutions
Dubai, UAE
09.2021 - 02.2023
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Issued access cards to authorized personnel to monitor access points.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Monitored CCTV cameras and alarm systems for security breaches.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Examined doors, windows and gates to verify security.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
CCTV Operator
G4S Secure Solutions
Accra , Ghana
04.2019 - 06.2021
- Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.
- Visited sites and locations to identify areas needing to be monitored with CCTV cameras.
- Aided in displaying and exhibiting CCTV services to interested parties.
- Investigated prior incidents on CCTV to prepare reports for local authorities.
- Supplied extracts from CCTV recordings to maintain records.
- Reported any incidents immediately to local law enforcement.
- Maintained close liaison with control rooms, police personnel and CCTV partners in relation to incidents.
- Monitored activities captured on cameras to inform authorities of suspicious activities.
- Watched both live and recorded video surveillance footage.
Education
Certificate - Customer Service Management
Damac Learning Division
Dubai,UAE 12.2021 - 02.2022
High School Diploma - Business
Takoradi Senior High School
Takoradi ,Western Region,Ghana 09.2012 - 05.2015
SIRA Certificate - Security Services Administration And Management
SIRA
Dubai,UAE 09.2021 - 12.2021
Skills
Crisis intervention training
Theft prevention training
Conflict resolution techniques
Background investigations
Emergency Response
Electronic surveillance
Safety and security
File and records management
Risk analysis training
Superior customer service
Security Guard License
Investigation documentation
Relationship building and management
Crime Prevention
Certification
[SIRA Certified] First Aid,Fire Fighting,Security Regulatory
Timeline
Certificate - Customer Service Management
Damac Learning Division
12.2021 - 02.2022
Security Officer
Protex Security Solutions
09.2021 - 02.2023
SIRA Certificate - Security Services Administration And Management
SIRA
09.2021 - 12.2021
[SIRA Certified] First Aid,Fire Fighting,Security Regulatory
09-2021
CCTV Operator
G4S Secure Solutions
04.2019 - 06.2021
High School Diploma - Business
Takoradi Senior High School
09.2012 - 05.2015