Samuel Parry

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Preparing of Payroll for 40 artisans
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.

· Debt Collection

• Collected on delinquent accounts to reduce overdue balances.
• Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
• Provided excellent customer service during difficult conversations, empathizing with debtors while remaining firm on repayment expectations.

· Audit Follow-Ups and Recommendations

· Performed administrative duties

· Assisted in report writing

· Inspection of warehouse.

Formation of internal controls

• Checking of candidate’s script
• Aided in training new employees, sharing best practices for efficient job performance.
• Maintained a clean and safe work environment by following company guidelines and reporting any hazards or issues promptly.

• Formation of internal controls
• Assisted in report writing
• Auditing of fuel coupons
• Enhanced internal control systems by conducting comprehensive audits and providing insightful recommendations.