Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMUEL NTOW

ACCRA

Summary

Top-notch Relationship Banker with solid background in banking and finance. Effective at building positive relationships with clients, achieving sales goals and providing excellent customer service. Strong communication and interpersonal skills committed to making customers understand financial needs, goals and options. Determined banking professional eager to apply financial knowledge and sales negotiation skills. Collaborative individual communicates with tact and diplomacy to internal and external customers. Researches and pursues new sales prospects to build strong base of clientele. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience

Work History

CASH TELLER ASSISTANT AT GCB BANK PLC

MR ROBBERT KUMA
07.2018 - 06.2020
  • Resolved customer complaints and disputes to maintain satisfaction and loyalty.
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Maintained in-depth product and service knowledge for well-informed customer advice.
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Educated customers on use of banking website and mobile apps.
  • Followed up on customer complaints and provided solutions to enhance customer satisfaction.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.
  • Processed applications for new accounts.

Cleaner

Madam Agnes
03.2016 - 12.2016
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Handled equipment, chemicals, and materials properly and with caution.

Merchandiser

MR FRANCIS NUTUEGO
02.2015 - 11.2016
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.

Cashier

MR DAVID AGYEMANG
05.2013 - 01.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Arranged clothes on assist customers to pick from the list of available clothes and be satisfied with what they want.

Education

Visual And Performing Arts

O'REILLY SENIOR HIGH SCHOOL
OKPOI-GONNO
06.2017

Skills

  • Friendly, Positive Attitude
  • Written Communication
  • Organizational Skills
  • Team Management

Timeline

CASH TELLER ASSISTANT AT GCB BANK PLC

MR ROBBERT KUMA
07.2018 - 06.2020

Cleaner

Madam Agnes
03.2016 - 12.2016

Merchandiser

MR FRANCIS NUTUEGO
02.2015 - 11.2016

Cashier

MR DAVID AGYEMANG
05.2013 - 01.2014

Visual And Performing Arts

O'REILLY SENIOR HIGH SCHOOL
SAMUEL NTOW