MARTIN AHIABOR

ASSIN ACHIANO,CENTRAL

Summary

Customer Service Professional experienced in problem-solving and team collaboration. Enhanced customer satisfaction through effective communication and innovative solutions while managing time to prioritize tasks and achieve service goals. Demonstrated strong work ethic, adaptability, and interpersonal skills, thriving in unsupervised environments and quickly mastering new skills.

Overview

years of post-secondary education

year of professional experience

Work History

DISTRICT ROADS IMPROVEMENT PROGRAM COORDINATOR

MUNICIPAL ASSEMBLY

ASSIN FOSU, CENTRAL REGION

08.2025 - Current

Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Exceeded customer satisfaction by finding creative solutions to problems.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
Completed day-to-day duties accurately and efficiently.
Worked with cross-functional teams to achieve goals.
Tracked project tasks and followed up on pending administrative requests.
Communicated updates across departments to support municipal assembly coordination.
Managed the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.

Education

NEW EDUBIASE SENIOR HIGH SCHOOL

NEW EDUBIASE , GHANA

Bachelor of Arts - MARKETING AND STRATEGIC MANAGEMENT (HND)

TAKORADI TECHNICAL UNIVERSITY

TAKORADI , GHANA

09.2017 - 09.2020

Skills

Customer service
Problem solving
Team collaboration

Time management
Communication skills
Active listening

Timeline

DISTRICT ROADS IMPROVEMENT PROGRAM COORDINATOR

MUNICIPAL ASSEMBLY

08.2025 - Current

Bachelor of Arts - MARKETING AND STRATEGIC MANAGEMENT (HND)

TAKORADI TECHNICAL UNIVERSITY

09.2017 - 09.2020

NEW EDUBIASE SENIOR HIGH SCHOOL

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