Samuel Denkyi
Accra
Summary
Administrative Professional experienced in front desk operations and records management. Enhanced operational efficiency through precise database entry and strong attention to detail. Managed guest relations effectively, fostering a welcoming atmosphere while ensuring adherence to company policies.
Overview
2
2
Languages
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Assistant Administrator
EBK BOUTIQUE HOTEL AND GALLERY
Accra
06.2026 - Current
- Supported front desk operations at boutique hotel and gallery reception.
- Managed guest reservations, check-ins, and check-out records.
- Processed invoices, receipts, and basic administrative paperwork.
- Organized office files, booking records, and visitor documents.
- Performed data entry tasks into company database system on a daily basis.
- Welcomed visitors at the reception and offered support.
- Ensured compliance with company policies and regulations.
- Safeguarded sensitive personnel information to protect privacy and security. of sensitive information related to personnel matters.
Administrative Assistant
Lucky Herbal Hospital
Agona Swedru
10.2021 - 05.2025
- Coordinated patient appointments and daily front-desk scheduling at herbal hospital.
- Prepared admission forms, discharge documents, and medical office records.
- Updated confidential patient files and hospital databases with careful accuracy.
- Organized office supplies, forms, and administrative materials for clinic operations.
- Supported doctors, nurses, and managers with routine administrative tasks.
- Scheduled meetings, calendars, and internal communications across hospital departments.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Handled confidential documents in an organized fashion according to established protocol.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Organizing, scheduling and conducting interviews for new staff.
Cashier
Lucky Herbal Hospital
Agona Swedru
01.2019 - 09.2021
- Processed patient payments and issued receipts at Lucky Herbal Hospital front counter.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Issued receipts, refunds, credits or change due to customers.
- Balanced cash drawer and reconciled daily transactions with hospital records.
- Greeted visitors and answered billing questions with clear, professional communication.
Education
HND - Business Administration
Accra Polytechnic
Accra, Ghana 08.2015 - 09.2017
Mozano Senior High School
Agona Swedru , Ghana Skills
- Reception management
- Administrative support
- Database entry
- Microsoft Excel
- Record keeping
- Attention to detail
- Time management
Languages
English
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Assistant Administrator
EBK BOUTIQUE HOTEL AND GALLERY
06.2026 - Current
Administrative Assistant
Lucky Herbal Hospital
10.2021 - 05.2025
Cashier
Lucky Herbal Hospital
01.2019 - 09.2021
HND - Business Administration
Accra Polytechnic
08.2015 - 09.2017
Mozano Senior High School