Microsoft Office
Associate of Arts - Digital Health Helpdesk
Alison
Online 2023.09 - 2023.09
Samuel Kwame Dedume
CEO/Managing Director
Accra,Ghana
Summary
Result-driven CEO/Managing Director with 20+ years of experience driving growth, innovation, and exceptional customer experiences in travel and tour, digital marketing, and building and construction. Proven track record of success, in leading high-performing teams, delivering business growth strategies, and achieving impressive metrics.
Education
Associate of Arts - Travel And Tour Management
Atingi
Online 2024.09 - 2024.09
Associate of Arts - Google Digital Marketing And E-Commerece
Coursera And Google
Online 2022.06 - 2023.01
Master of Science - Engineering Project Management
University of Coventry/Ghana Technology University
UK/Ghana 2014.01 - 2015.08
Bachelor of Arts - Development Management
University of Wales/Ghana Christian University
UK/Ghana 2008.08 - 2012.09
Work History
CEO/Managing Director
Gemi Tours Agency Ltd
Accra , Greater Accra
2024.08 - Current
- Travel and tour ticketing and management
- Developed revolutionary travel booking platform, to increase sales by 30% year over year
- Managed team of travel and tour experts, to deliver 95% customer satisfaction
- Implemented effective marketing strategies, to boost brand visibility by 25%
- Natured key strategic partnerships to result in enhanced product offerings and expanded customer base by 99%
- Ensure regulatory compliance by developing robust policies, procedures, and internal controls
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
CEO/Managing Director
Smart Immigration Agency
Accra , Greater Accra
2023.10 - Current
- Developed and implemented strategic plans and streamlined operations to achieve company growth by 45%.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Implemented effective immigration strategies, to achieve 99% success rate.
- Built team of experienced consultants, to increase revenue 25% year over year.
- Developed and executed business growth plans, to expand client base by 40%
- Proved successful working within tight deadlines and a fast-paced environment.
CEO/Managing Director
Brand Webstar
Accra , Ghana
2023.03 - Current
- Led innovative digital marketing campaigns, increasing clients engagement by 50%.
- Managed team of experts, delivering 90% client satisfactory
- Developed and implemented effective social media strategies, boosting followers by 200%.
- Developed and implement strategic plans and streamlined operations to achieve company growth by 45%.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Directed technological improvements, reducing waste and business bottlenecks.
CEO/Managing Director
Samabi Enterprise
Accra , Ghana
2004.09 - Current
- Oversaw building and construction projects, completing 90% on time.
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- negotiation of favorable loan terms with financial institutions or investors.
- Revitalized the company's online presence, launching user-friendly website and engaging social media platforms.
- Led company through successful digital transformation, enhancing operational effectiveness and customer engagement.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Developed high-performing executive team by recruiting top talent and implementing comprehensive training programs.
Skills
- Executive Leadership
- Strategic Planning
- Project Management
- Effective Decision Making
- Travel and Tour Management
- Building & Construction Management
- Team Management
- Operational Excellence
- Digital Marketing
- Immigration Services
- Business Development
- Customer Services
Certification
Project Management Professional ( PMI-PMP)
Google Digital Marketing and E- Commerce
Digital Health Deskhelp
Travel and Tour Management
Accomplishments
Developed and implemented successful business growth strategies.
Built and managed high-performing teams
Delivered exceptional customer experiences
Led innovative companies to success
Software
Google Analytics
Project Management Software
Digital Marketing Tools
CRM
AI Tools
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsFlexible work hoursWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveLanguages
English
Bilingual or Proficient (C2)
Ewe
Bilingual or Proficient (C2)
Twi
Upper intermediate (B2)
Interests
Traveling and exploring new destinations
Innovative and Creative Leader
Digital Marketing and Project Management Expert
Volunteering (community service and social impact initiatives)
Mentoring (supporting entrepreneurships and leadership development)
Finding simple solutions to complex problems
Quote
It is never too late to be what you might have been.
George Eliot
Timeline
Associate of Arts - Travel And Tour Management
Atingi
2024.09 - 2024.09
CEO/Managing Director
Gemi Tours Agency Ltd
2024.08 - Current
CEO/Managing Director
Smart Immigration Agency
2023.10 - Current
Associate of Arts - Digital Health Helpdesk
Alison
2023.09 - 2023.09
CEO/Managing Director
Brand Webstar
2023.03 - Current
Associate of Arts - Google Digital Marketing And E-Commerece
Coursera And Google
2022.06 - 2023.01
Master of Science - Engineering Project Management
University of Coventry/Ghana Technology University
2014.01 - 2015.08
Bachelor of Arts - Development Management
University of Wales/Ghana Christian University
2008.08 - 2012.09
CEO/Managing Director
Samabi Enterprise
2004.09 - Current
Overview
6
6
years of post-secondary education
20
20
years of professional experience
Similar Profiles
Idel Jorge Sanchez GonzalezIdel Jorge Sanchez Gonzalez
Software Engineer at Estrella Tours Travel AgencySoftware Engineer at Estrella Tours Travel Agency
Nuran ŞenNuran Şen
Documentation Staff at AVS Küresel Gemi tedariği ve yönetimi A.Ş.Documentation Staff at AVS Küresel Gemi tedariği ve yönetimi A.Ş.
Murat YILMAZMurat YILMAZ
Oceangoing Chief Officer at Scorpio Tanker - ZENITH GEMI ISLETMECILIGIOceangoing Chief Officer at Scorpio Tanker - ZENITH GEMI ISLETMECILIGI