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Samuel Atta Bruno Ray Dawson
Database Technology
Accra,Greater Accra
Summary
Experienced banking professional with close to 8 years progressive experience across retail banking, credit risk, loan portfolio management, customer relationship management, and branch operations. Strong technical and analytical background supported by professional and tertiary qualifications in Computing, Business Management, and Database Technology. Well‑suited for relationship management, credit, operations, and digitally enabled banking roles.
Proficient Loan Officer known for exceptional risk assessment and portfolio management skills. Expertise in evaluating loan applications and educating clients on financial products, committed to enhancing customer experiences and driving institutional success.
Dedicated Loan Officer with a strong focus on customer service, portfolio management, and loan servicing, resulting in high client satisfaction and successful loan approvals.
Results-driven Loan Officer with over 7 years of experience in financial advising and loan servicing. Skilled in guiding clients to select suitable loan products while maintaining strong relationships and ensuring compliance with regulatory standards.
Overview
10
10
years of professional experience
Work History
Loan Officer
Asa Savings and Loan Limited
Accra
01.2019 - Current
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Evaluated loan applications for approval, ensuring compliance with institutional guidelines and regulatory standards.
- Educated potential clients on various loan options, guiding them towards informed decisions that fit their financial goals.
- Assisted customers in understanding loan terms and conditions to make informed decisions.
- Conducted thorough credit analysis to minimize risk exposure for the financial institution.
- Managed a diverse portfolio of loans while maintaining strong relationships with borrowers.
- Conducted comprehensive risk assessments for loan portfolios, resulting in balanced risk management.
- Facilitated client consultations to assess financial needs and recommend appropriate loan products.
- Mentored junior loan officers on best practices in customer service and document management processes.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
- Submitted loan applications to underwriter for verification and recommendations.
- Examined customer loan applications for loan approvals and denials.
- Developed strong relationships with customers through high levels of customer service.
Sales Assistant
Prudential Insurance
Accra Kotobabi Abavana Junction
03.2018 - 05.2018
Cashier
Pakos Entertainments Limited
Accra
01.2016 - 02.2018
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash drawer, ensuring accuracy during shifts and end-of-day reconciliations.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained cleanliness and organization of checkout area to ensure a welcoming environment.
- Supported customers with deposits,withdrawal, and payment issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Bachelor of Science - Computing
University of Greenwich
United Kingdom London12-2026
Diploma in Computing With Business Management - Computing
National Computing Center Education UK
United Kingdom10-2022
Diploma in Business Information Technology - COMPUTING
National Computing Center Education UK
United Kingdom11-2021
Professional Diploma in Database Technology - Database Technology
Intercom Programming And Manufacturing Company(IPMC)
Ghana-Accra02-2018
Skills
- Database management
- Relationship building and management
- Financial advising
- Client relations
- Loan servicing
- Cash handling
- Team player
- Portfolio management
- Loans
- Loan application management
- Loan product promotion
- Customer service
Timeline
Loan Officer
Asa Savings and Loan Limited
01.2019 - Current
Sales Assistant
Prudential Insurance
03.2018 - 05.2018
Cashier
Pakos Entertainments Limited
01.2016 - 02.2018
Bachelor of Science - Computing
University of Greenwich
Diploma in Computing With Business Management - Computing
National Computing Center Education UK
Diploma in Business Information Technology - COMPUTING
National Computing Center Education UK
Professional Diploma in Database Technology - Database Technology
Intercom Programming And Manufacturing Company(IPMC)