SAMUEL DARKWAH-YEBOAH
Kumasi
Summary
Professional with strong background in branch management. Skilled in enhancing operational efficiency, driving growth, and fostering team collaboration. Known for adaptability to changing needs and effective problem-solving. Expertise in strategic planning, customer service, and financial oversight. Reliable leader focused on achieving results and empowering teams.
Overview
7
7
years of professional experience
Work History
Branch Manager
Asonaba Goil Service Station
06.2023 - Current
- Manage all aspects of the fuel station operations, including fuel dispensing, inventory management and customer service.
- Ensure compliance with safety regulations and company policies.
- Supervise and train fuel station, providing guidance and support to achieve operational excellence.
- Monitor fuel inventory levels and coordinate fuel deliveries to maintain adequate stock.
- Implement effective security measures to prevent theft and unauthorized access to fuel and other resources.
- Address customer inquiries and resolve any issues or complaints promptly.
- Maintain accurate records of fuel sales, inventory and financial transactions.
- Conduct regular inspections and maintenance of fuel station equipment and facilities.
- Monitor market trends and competitor activities to identify opportunities for improvement and growth.
- Assign, schedule and monitor tasks of filling station staff.
- Report technical faults promptly to management through the general manager.
- Maintain good housekeeping practices at all times.
Administrator
Nyarkowaa Investment Limited
06.2021 - 05.2023
- Prepared, organized and stored information in paper and digital form.
- Managed an office/reception area.
- Served as the main point of contact for personnel within the company.
- Managed the correspondence and communications of the institution such as phone calls, post and emails.
- Scheduled meetings and appointments within the company.
- Oversaw office inventory, including ensuring an adequate supply of consumables such stationery, printer ink.
- Oversaw company expenses.
- Maintained office systems.
- Maintained and organized company records.
Supporting Staff
Promoting Growth and Nutrition (PGN), Self-Help International
09.2020 - 02.2021
- Assisted with weight and height measurements.
- Packaged supplements into smaller bags for distribution.
- Supervised clients during supplement preparation.
- Supervised clients to work on community farms.
- Organized logistics for weight and height measurements and farm visits.
Service Personnel, Administration/ Accounts
Self-Help International
09.2019 - 08.2020
- Organized executive itineraries including travel and corporate events.
- Assisted the accounts officer in entering data.
- Invoice collection from dealers, comparing prices to select best price.
- Tracked items procured, their cost, quantities and communicated same to Team Leads.
- Prepared vouchers.
- Photocopied and printed copies of documents.
Intern
Nkulenu Industries Limited
12.2018 - 01.2019
- Learnt about the various processing stages of products (palm fruits) from raw form to finished form.
- Coded canned products and packaged them for distribution.
- Assisted in entering data of sales made.
Intern
Cocoa Research Institute of Ghana (CRIG)
06.2018 - 08.2018
- Assisted in collecting data from cocoa areas.
- Assisted in entering data from cocoa farmers.
- Coordinated with other resource persons to train casual workers in skills and capacity building.
- Assisted in educating cocoa farmers in safe fertilizer application.
- Assisted in propagation of various species.
- Supervised casual field workers.
Education
Bachelor of Science (BSc) - Agriculture (Agricultural Economics/ Agribusiness)
University of Ghana
Accra05.2019
West African Secondary School Certificate Examination - OPTION: SCIENCE (Chemistry; Biology; physics; Elective Mathematics)
Saint Peter's Senior High School
Nkwatia, Kwahu05.2015
Skills
- Communication
- Negotiation
- Organization
- Analytical Skills
- Data Collection
- Critical Thinking
- Adaptability
- Teamwork
- Customer Service
- Leadership
- Attention to detail
- Problem Solving
Mobilenumbers
- (+233)272321095
- (+233)553706620
References
- Mr. Benjamin Kusi, Country Director, Self-Help International, Kumasi, +233553548001, bkusi.selfhelp@gmail.com
- Mrs. Ophelia Addai, General Secretary, Nyarkowaa Investment Limited, Kumasi, +233246783582, opheliaaddai22@gmail.com
- Mr. Samuel Yeboah, General Manager, Asonaba Goil Service Station, Kumasi, +233553181531, kulwitme@gmail.com
- Dr. Yaw Osei-Asare, Senior Lecturer, University of Ghana, Accra, yosei- asare@ug.edu.gh, +233209543766
Skillsandqualities
- Conversant with Microsoft office: Excel, MS Word, Power Point.
- Conversant with social media: Facebook, Twitter, Instagram.
- Communication, negotiation, organization, good analytical skills and also skilled in data collection.
- Giving and accepting constructive criticisms.
Timeline
Branch Manager
Asonaba Goil Service Station
06.2023 - Current
Administrator
Nyarkowaa Investment Limited
06.2021 - 05.2023
Supporting Staff
Promoting Growth and Nutrition (PGN), Self-Help International
09.2020 - 02.2021
Service Personnel, Administration/ Accounts
Self-Help International
09.2019 - 08.2020
Intern
Nkulenu Industries Limited
12.2018 - 01.2019
Intern
Cocoa Research Institute of Ghana (CRIG)
06.2018 - 08.2018
Bachelor of Science (BSc) - Agriculture (Agricultural Economics/ Agribusiness)
University of Ghana
West African Secondary School Certificate Examination - OPTION: SCIENCE (Chemistry; Biology; physics; Elective Mathematics)
Saint Peter's Senior High School
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