SAMUEL COLE
KUMASI
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals. Organized and detail-oriented Teller with cash handling and customer service experience. Proven expertise in general accounting and finance concepts. Astute professional providing well-rounded customer service with strong communication skills, sales experience and deep knowledge of banking industry. Attentive Teller with many years of experience in customer support and problem solving. Personable communicator talented in building rapport with customers and upselling bank products and services. Careful to maintain client confidentiality and bank security standards. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
9
9
years of professional experience
Work History
Teller
Republic bank Ghana Plc
Kumasi
04.2016 - Current
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and product information.
- Maintained cash drawer integrity and balanced daily transactions.
- Promoted bank services and products to enhance customer relationships.
- Skilled in cross-selling techniques.
- Strong approach to customer service
Education
Bachelor of Arts - Social Studies Education
University of Education Winneba
Winneba Ghana09-2023
Skills
- Cash handling
- Transaction processing
- Customer service
- Account management
- Cross-selling techniques
- Financial products
- Attention to detail
- Relationship building
- Fraud detection
- Problem solving
- Time management
- Effective communication
Affiliations
- Reading
- sports
- music
Timeline
Teller
Republic bank Ghana Plc
04.2016 - Current
Bachelor of Arts - Social Studies Education
University of Education Winneba
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