Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Samuel Badu

Kumasi

Summary

Results-oriented professional bringing expertise in accounting, supply chain management, and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to impact business direction and bottom line profits positively. Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

Overview

11
11
years of professional experience

Work History

Director

BL BENLORG LIMITED COMPANY
Western Region
02.2025 - Current
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Ensured compliance with all relevant regulations, policies and procedures.
  • Represented the organization at industry events, conferences, and public meetings.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
  • Led change management efforts to adapt to market shifts and organizational needs.
  • Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.

Manager

Kemma Prestige Ltd
Kumasi
01.2025 - Current
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Ensured compliance with industry regulations and company policies.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.

CEO

Back for Best Ventures
Kumasi
08.2020 - Current
  • Analyzed core samples to determine the grade, quantity, quality and distribution of ore deposits.
  • Conducted surveys to measure surface features such as topography, vegetation cover and land use patterns.
  • Facilitated communication between stakeholders involved in various stages of a project.
  • Organized field trips to inspect equipment used in active mining sites and evaluate its performance.
  • Investigated financial viability of prospective mining projects for clients.
  • Inspected mine sites to maintain structural, equipment and project safety and protect workers.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Optimized supply chain to reduce materials costs and improve distribution.
  • Introduced innovative approaches that improved efficiency while reducing costs.
  • Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
  • Developed strategies for improving customer service standards throughout the company.
  • Overseen the daily operations of the organization and ensured compliance with applicable laws and regulations.
  • Recruited, trained, mentored, and managed employees at all levels within the organization.

Operations Manager

Bullion Link
Kumasi
02.2023 - 11.2024
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.

Operations Manager

Century Gold
Kumasi
01.2022 - 02.2023
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Analyzed and controlled materials, supplies and equipment operational expenses.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Responded to information requests from superiors, providing specific documentation.
  • Created detailed reports on the performance of individual departments within operations.

Operations Manager

Hallal Precious Metal
Kumasi
02.2021 - 05.2022
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.

Manager

Opokupong Mining Company
Kumasi
06.2019 - 05.2021
  • Coordinated cross-departmental projects to ensure timely and successful completion.
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Scheduled interviews for potential candidates and conducted reference checks prior to hire.
  • Led a team of XX employees, ensuring high productivity and excellent customer service.
  • Assigned work and monitored performance of project personnel.
  • Conducted performance evaluations, providing feedback and coaching for team development.

Managing Director

GAECO Engineering Services
Tema
02.2016 - 03.2017
  • Analyzed industry trends to identify opportunities for expanding market share.
  • Negotiated contracts with vendors and suppliers to maximize cost savings for the organization.
  • Established performance standards and monitored progress towards achieving them.
  • Monitored progress by establishing plans, budgets and measuring results.
  • Evaluated staffing needs based on organizational goals and objectives; recruited personnel accordingly.
  • Formulated strategic vision to drive mission and goals while stimulating revenue, profitability and growth.
  • Cultivated relationships with customers, vendors, partners and other external stakeholders.

Service Operations Manager

DK Korankye Company Limited
Bibiani
03.2014 - 07.2016
  • Implemented quality assurance standards for all customer interactions.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Directed or coordinated financial or budget activities to fund operations and maximize investments.
  • Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.

Education

Bachelor of Arts - Business and Managerial Economics

Kumasi Polytechnic
Kumasi
02-2006

High School Diploma -

Aduman Seconday School
Kumasi
02-2000

Skills

  • Project management
  • Change management
  • Customer service
  • Team building
  • Employee training
  • Data analysis
  • Quality assurance
  • Financial analysis
  • Stakeholder engagement
  • Communication skills
  • Business marketing
  • Script memorization
  • Business leadership
  • Recruitment
  • Hiring and onboarding

References

Thomas Boakye

DK Korankye Company Limited

(Manager)

Kumasi

+233 244205329

Timeline

Director

BL BENLORG LIMITED COMPANY
02.2025 - Current

Manager

Kemma Prestige Ltd
01.2025 - Current

Operations Manager

Bullion Link
02.2023 - 11.2024

Operations Manager

Century Gold
01.2022 - 02.2023

Operations Manager

Hallal Precious Metal
02.2021 - 05.2022

CEO

Back for Best Ventures
08.2020 - Current

Manager

Opokupong Mining Company
06.2019 - 05.2021

Managing Director

GAECO Engineering Services
02.2016 - 03.2017

Service Operations Manager

DK Korankye Company Limited
03.2014 - 07.2016

Bachelor of Arts - Business and Managerial Economics

Kumasi Polytechnic

High School Diploma -

Aduman Seconday School
Samuel Badu