SAMUEL YAW AYAMBA
SALESPERSON/FOREMAN
Kumasi,GHANA
Summary
Dynamic salesperson with proven expertise in customer relationship management, sales transaction processing, and team collaboration. Committed to enhancing customer satisfaction and driving sales growth through strong product knowledge and effective feedback analysis.
Overview
4
4
years of professional experience
Work History
Director
YAW AYAMBA ENTERPRICE
KUMASI
01.2023 - Current
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Launched quality assurance practices for each phase of development
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Foreman
SAMSAGE BUILDING CONSTRUCTION WORKS
03.2018 - Current
- Supervised daily construction operations to ensure project timelines were met.
- Trained and mentored new workers on tools and best practices in construction.
- Coordinated team activities to maintain high safety standards on job sites.
- Managed material inventory to support efficient project execution and utilization.
- Conducted site inspections to monitor compliance with building codes and regulations.
- Implemented quality control measures to uphold construction standards and specifications.
- Collaborated with project managers to align resources with project requirements effectively.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Assessed work area conditions for potential hazards or risks.
- Managed sites by focusing on safety, operations and productivity.
- Established expectations and motivated crews to consistently meet or beat goals.
Education
High School Diploma -
BECHEM BUSSINESS COLLEGE
BECHEM,AHAFO06-2020
Skills
- Customer relationship management
- Sales transaction processing
- Promotional event participation
- Product knowledge
- Customer feedback analysis
- Team collaboration
Languages
English
Beginner
A1
Interests
VERY GOOD AT PUBLIC RELATIONS ACTIVITIES AND ENGAGING IN CRITICAL THINKING
Timeline
Director
YAW AYAMBA ENTERPRICE
01.2023 - Current
Foreman
SAMSAGE BUILDING CONSTRUCTION WORKS
03.2018 - Current
High School Diploma -
BECHEM BUSSINESS COLLEGE