SAMUEL AUGUSTT
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
11
11
years of professional experience
Work History
Administrative Assistant
Mynegy School
05.2017 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Field Enumerator
NRECA International
01.2017 - 02.2017
- Analyzed collected data using appropriate software programs such as SPSS or Excel.
- Organized files containing collected data in a manner that was easily accessible.
- Maintained accurate records of all activities conducted during each visit.
- Collaborated with project managers to ensure timely completion of assigned tasks.
Call Center Representative
Ison BPO - MTN Ghana
03.2016 - 12.2016
- Adhered strictly to all applicable laws and regulations pertaining to customer privacy rights.
- Attended regular training sessions on updates and changes within the industry or organization.
- Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
- Provided accurate information regarding products and services while upselling additional products when appropriate.
Lead Generator
ABSA Ghana
01.2016 - 02.2016
- Sales of loan.
- Did cross-selling ad up-selling.
- Generated new sales leads.
- Ensured the accuracy of each new account
Senior Marketing and Relation Executive
Waxson Financial Services
03.2013 - 08.2015
- Developed and implemented strategies to increase executive efficiency.
- Prepared presentations for internal and external stakeholders.
- Led initiatives to improve customer service levels throughout the organization.
- Designed training programs for new employees on executive level topics.
- Reviewed proposals from potential vendors before making purchasing decisions.
Education
Certiificate - Corporate Governance And Leadership
Presbyterian University of Ghana
Akropong10-2022
Master of Arts - M.A Management And Administration
University of Ghana, Legon
Accra, Ghana05-2018
Bachelor of Arts - BA. Industrial Art
Kwame Nkrumah University of Science And Technolog
Kumasi, Ghana06-2011
High School Diploma -
Accra Academy SHS
06-2006
Skills
- Database Management
- Memo Preparation
- Data Entry
- Professional Communication
- Records Administration
- Spreadsheet Development
- Documentation and Recordkeeping
- Time Management
- Self-Starter
- Excel Spreadsheets
- Training and Coaching
Accomplishments
- 2022 Mynegy School Most Hardworking Staff
- 2022 Mynegy School Most Disciplined Staff
- 2021 Mynegy School Most Disciplined Staff
- 2019 Mynegy School Overall Best Staff.
- 2019 Mynegy School Most Disciplined Staff.
- 2018 Mynegy School Overall Best Staff.
- 2013 - 2015 Waxson Financial Services Limited Increased Client Base from 50 to 1,867.
- 2013 – 2015 Waxson Financial Services Limited Promoted from Marketing/ Relationship Executive to Senior Marketing/ Relationship Executive.
Languages
English
First Language
Twi
Advanced (C1)
C1
Ga
Upper Intermediate (B2)
B2
Ewe
Elementary (A2)
A2
Timeline
Administrative Assistant
Mynegy School
05.2017 - Current
Field Enumerator
NRECA International
01.2017 - 02.2017
Call Center Representative
Ison BPO - MTN Ghana
03.2016 - 12.2016
Lead Generator
ABSA Ghana
01.2016 - 02.2016
Senior Marketing and Relation Executive
Waxson Financial Services
03.2013 - 08.2015
Certiificate - Corporate Governance And Leadership
Presbyterian University of Ghana
Master of Arts - M.A Management And Administration
University of Ghana, Legon
Bachelor of Arts - BA. Industrial Art
Kwame Nkrumah University of Science And Technolog
High School Diploma -
Accra Academy SHS
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