Samuel Ashie
Accra
Summary
Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with good mathematical aptitude.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Well-versed in handling a high volume of cash on a daily basis in a bank settings. Knowledgeable about managing financial transactions, preventing fraud and complying with various security acts and regulations. Looking for a new position with room for new advancement.
Overview
13
13
years of professional experience
Work History
Teller/Cashier
The Capital Group Ltd/GCB BANK PLC
Accra
05.2016 - Current
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Customer Service Representative
The Capital Group Ltd/ GCB BANK PLC
Accra
05.2016 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
MBA (FINANCE)
University of Cape Coast.
Cape Coast. 01.2022
Bachelor Of Commerce (MANAGEMENT) -
University of Cape Coast
Cape Coast 09.2021
HND ACCOUNTANCY - Accounting
Accra Technical University
Accra 09.2015
WASSCE - General Arts.
Ebenezer Senior High School
Accra 09.2008
BECE -
Derby Avenue Roman Catholic School
Accra 08.2006
Skills
- Flexible and Adaptable
- Excellent Communication
- Problem-Solving
- Multitasking Abilities
Timeline
Teller/Cashier
The Capital Group Ltd/GCB BANK PLC
05.2016 - Current
Customer Service Representative
The Capital Group Ltd/ GCB BANK PLC
05.2016 - Current
MBA (FINANCE)
University of Cape Coast.
Bachelor Of Commerce (MANAGEMENT) -
University of Cape Coast
HND ACCOUNTANCY - Accounting
Accra Technical University
WASSCE - General Arts.
Ebenezer Senior High School
BECE -
Derby Avenue Roman Catholic School
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