Samuel Anyele
Accra
Summary
Customer-oriented, strategic-thinking sales professional with about 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Pharmaceutical Sales Representative
Bedita Pharmaceuticals
09.2014 - Current
- Achieved territory, individual and company goals for call metrics, sample distribution, market share and sales.
- Provided detailed product presentations to customers on a regular basis to promote products and services.
- Monitored competitor activities and provided competitive intelligence reports to management team.
- Established and controlled over 100 accounts in assigned territory.
- Prepared weekly reports outlining sales performance against targets for senior management review.
- Created and maintained relationships with key stakeholders, including medical professionals, healthcare providers, and pharmaceutical distributors.
- Conducted in-depth analysis of customer needs and preferences to identify potential business opportunities.
- Collaborated with cross-functional teams within the organization to develop innovative solutions for customers' needs.
- Maintained up-to-date knowledge of relevant industry trends and developments.
- Identified new target markets for existing products and developed marketing plans for launching new products into the marketplace.
- Liaised with vendors to coordinate delivery schedules and promote customer satisfaction.
- Performed ongoing review of customer accounts to ensure satisfaction with products and services offered.
- Participated in professional development programs aimed at improving skillset required for success in the role.
- Coordinated with internal departments such as logistics and finance in order to ensure timely delivery of orders.
- Employed effective selling, listening and negotiation skills while communicating with customers.
- Educated clients on product benefits/features, technical details to highlight benefits with well structured demonstrations.
- Resolved any customer complaints or issues in an efficient manner.
- Attended trade shows and conferences related to the pharmaceutical industry as needed.
- Increased profit by 20% on average yearly through effective salesmanship.
- Developed and implemented sales strategies to increase market share of product portfolio.
- Negotiated prices and set up contracts to finalize sales agreements.
- Traveled to various locations to sell company's products.
- Negotiated contracts with clients regarding pricing, discounts, rebates, terms.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
- Boosted sales by executing complete sales cycle process from prospecting leads through contract negotiations and close.
Front Office Executive
Yeboah Clinic
06.2014 - 08.2014
- Handled incoming calls professionally while providing accurate information about products or services offered by the organization.
- Provided customer service support to clients over the phone and in person.
- Managed customer complaints and rectified issues to complete satisfaction.
- Responded to emails sent by customers regarding their queries or complaints efficiently.
- Welcomed large volume of guests and improved overall customer service.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
- Greeted customers, answered inquiries and directed them to the appropriate department.
- Updated patient information in computer databases accurately and regularly.
- Tracked daily attendance records of employees coming into work each day.
- Provided administrative support including photocopying, scanning documents, faxing.
- Maintained a clean reception area by tidying up furniture, magazines, and other items.
- Supported other departments with tasks as assigned by supervisors or managers.
- Managed the switchboard system by answering calls promptly and transferring them to relevant departments or personnel.
- Performed basic bookkeeping duties such as issuing invoices, tracking payments received.
- Organized incoming mail and distributed it accordingly.
Procurement Executive
ANDCORP Ghana LTD
09.2013 - 05.2014
- Maintained accurate records of purchases, pricing, and other important data.
- Prepared purchase orders based on approved requisitions.
- Researched potential suppliers to ensure they met organizational requirements.
- Managed inventory levels by monitoring stock levels and ordering supplies as needed.
- Analyzed market trends to identify potential cost savings opportunities.
- Investigated discrepancies between invoices and purchase orders and contracts.
- Evaluated bids from vendors to determine the best value for money solutions.
- Prepared daily, weekly and monthly procurement reports for supervisor review.
- Unloaded items from delivery trucks and transported materials to correct facility locations.
- Tracked company inventories and recorded item quantities in company databases.
- Verified purchase requisitions by comparing items requested to master list.
- Coordinated importation of items via ocean and air.
Mathematics Teacher
St Sylvanus Basic School
Accra
09.2012 - 08.2013
- Developed and implemented lessons plans for Mathematics classes.
- Provided individualized instruction to students who needed extra help with mathematics concepts.
- Created a variety of challenging assignments that encouraged critical thinking skills in mathematics.
- Monitored student performance on tests, quizzes, projects.
- Participated in faculty meetings and professional development workshops related to mathematics teaching strategies.
- Instructed students and supported understanding of math concepts.
- Educated students on core principles and advanced concepts of mathematics.
- Taught various kinds of math at standard, remedial and advanced levels.
- Encouraged positive behavior management techniques within the classroom environment.
- Prepared, administered and graded assignments and examinations.
- Maintained accurate records of student grades and attendance.
- Adapted teaching methods and instructional strategies to promote learning in students of differing skill levels.
Education
Bachelor of Arts - Economics And Linguistics
University of Ghana
05-2012
Skills
- Contract Negotiations
- Territory Management and Development
- Expense Reports
- Trend Analysis
- Salesmanship
- Goal-Oriented
- Customer Relationship Management
- Program Planning
- Market Research
- Pharmaceutical Product expertise
- Team Player
- Record Keeping
Certification
- Certificate: Google Analytics for Beginners (Google Analytics Academy) - February,2022
- Certificate: The Fundamentals of Digital Marketing (Google Digital Workshop)- February,2022
- Certificate: NGO Management (Cambridge Center )- June,2012
Languages
English
First Language
French
Upper Intermediate (B2)
B2
Accomplishments
- Always exceeds targets set by company
Timeline
Pharmaceutical Sales Representative
Bedita Pharmaceuticals
09.2014 - Current
Front Office Executive
Yeboah Clinic
06.2014 - 08.2014
Procurement Executive
ANDCORP Ghana LTD
09.2013 - 05.2014
Mathematics Teacher
St Sylvanus Basic School
09.2012 - 08.2013
Bachelor of Arts - Economics And Linguistics
University of Ghana
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