Samuel Amoani
Accra,Ghana
Summary
Technical support professional specializing in hardware repair and system troubleshooting. Proficient in data management, software updates, and enhancing organizational efficiency while prioritizing security. Experienced in vendor negotiation and virtual private network implementation, delivering reliable solutions that improve operational performance. Dedicated to utilizing technical skills to foster innovation and support organizational objectives.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work history
Computer operator, mobile hardware and software
self emplyed
Accra, Ghana
12.2021 - Current
- Implemented new software solutions for increased work efficiency.
- Liaised with IT vendors, securing competitive pricing for hardware and software purchases.
- Assisted in reducing system downtime for improved productivity through systematic troubleshooting.
- Repair of mobile phone hardware components
- unlocking of mobile phone and other software problems.
- removal of Icloud
- Data entry and data management
- Facilitated seamless operations, ensuring timely software updates and upgrades.
- Performed routine checks on computer systems, maintaining optimal functionality.
- Inspected hardware components, identifying and replacing faulty equipment.
- Integrated new software applications to optimise systems.
Education
West Africa senior high school certificate - Science IT
Koforidua Senior High Technical School
Koforidua 09.2018 - 09.2021
Skills
- Hardware repair
- Data management
- System troubleshooting
- Software updates
- Technical support
- Vendor negotiation
- Virtual private network usage
- Security consciousness
- Organisational efficiency
- PC operating systems expertise
Languages
English, Twi
Fluent
Timeline
Computer operator, mobile hardware and software
self emplyed
12.2021 - Current
West Africa senior high school certificate - Science IT
Koforidua Senior High Technical School
09.2018 - 09.2021
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