Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

SAMUEL ADJEI

Kumasi,Ashanti Region

Summary

Diligent Computer Technician talented in troubleshooting, resolution and system performance. Reduces failures and vulnerabilities with preventive maintenance and robust security strategy. Manages network components to support performance.

Overview

5
5
years of professional experience
3
3
years of post-secondary education

Work History

Computer Technician

Stratford Centre of Excellence
Kumasi, Ghana
02.2023 - Current
  • Performed data sanitation of storage devices to properly destroy critical data and maintain company security.
  • Assessed performance of operating systems, software and hardware and addressed any problems observed.
  • Managed security options and software in computers to maintain privacy and protection from attacks.
  • Trained junior technicians in rapid troubleshooting, resulting in reduction in customer downtime.
  • Maintained scanners, printers and other computer peripheral equipment.
  • Set up and installed new hardware and software systems to customer requirements.
  • Created and removed user network accounts following guidelines.
  • Troubleshot system failures or bugs and provided solutions to restore functionality.
  • Assisted employees with general administrative needs relating to passwords, application access and forms and policies.
  • Performed regular upgrades to keep systems updated and in good working order.
  • Set up and maintained backup system for file servers and in-office desktop computers.
  • Kept records of fixes and repairs for future reference.
  • Offered technical support on-site, via phone or email for enhanced customer service.

Graphics Designer

ISS High Tech Prints
Kumasi, Ghana
12.2022 - 02.2023
  • Liaised with external designers and printers to ensure deadlines were met and materials met strict quality standards.
  • Designed engaging brochures, banners and signs for printing.
  • Developed engaging marketing and promotional materials to generate revenue and grow client bases.
  • Oversaw design development from concept to completion, including branding graphics, print design and marketing collateral.
  • Created quality, high-res digital image files for use in digital and traditional printing methods.
  • Photographed products and uploaded images to build promotional materials and campaigns.
  • Mastered Adobe Creative Suite and Photoshop Illustrator to support design work and image editing needs.
  • Delivered client projects on time, within budget and to strict deadlines.

Administrator

Rising Star Academy
Kumasi, Ghana
08.2022 - 12.2022
  • Organised physical files and digitised records to support ease of access and GDPR compliance.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Liaised with customers to resolve enquiries, appointment requests and billing questions.
  • Interacted with customers professionally by phone, email and in-person to deliver accurate service information.
  • Audited and processed travel expense claims for executives.
  • Tracked accounts payable and receivables records.
  • Prepared invoices, monitored accounts receivables and tracked budget to support bookkeeping tasks.
  • Facilitated meetings to discuss latest developments and promote target goals.
  • Produced and submitted expenses reports to management.

Administrative Assistant

Office of the Administrator of Stool Lands
Kumasi, Ghana
01.2018 - 12.2022
  • Made travel arrangements and booked accommodation for staff members.
  • Ordered office supplies and researched new deals and suppliers.
  • Screened phone calls and routed callers to appropriate parties.
  • Researched, analysed and summarised data for research.
  • Coordinated and facilitated company social outings and lunches, showing up to event venues in advance to make preparations.
  • Monitored and updated budget and account records.
  • Handled scheduling of meetings and calendar management for senior staff.
  • Received, sorted and distributed incoming mail.
  • Took detailed minutes at meetings following instructions from senior team members.
  • Created email notifications, invitations and agendas for meetings, events and appointments.
  • Typed and proofread documents produced by other staff members.
  • Called maintenance team to perform repairs and inspections on office equipment.
  • Acted as main contact for internal and external clients.
  • Assisted managers in compiling and organising materials for meetings.
  • Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
  • Kept and maintained accurate filing system for preservation of office information.
  • Provided printing, photocopying scanning support to colleagues.
  • Prepared, reviewed and submitted team expense reports.
  • Photocopied and printed presentations and reports for meetings.
  • Supervised administrative work in [Type] office and set goals for staff.
  • Scheduled meetings, conferences and appointments.
  • Organised master calendar of appointments, operational targets and projects.
  • Kept files organised and up-to-date for accurate record-keeping purposes.

Education

Higher National Diploma - Commercial Art (Graphic Design Option)

Takoradi Polytechnic
Takoradi
09.2010 - 08.2013

Skills

  • Spyware removal
  • Desktop upgrades
  • Network monitoring
  • Printer setup

Languages

English
Fluent

Timeline

Computer Technician

Stratford Centre of Excellence
02.2023 - Current

Graphics Designer

ISS High Tech Prints
12.2022 - 02.2023

Administrator

Rising Star Academy
08.2022 - 12.2022

Administrative Assistant

Office of the Administrator of Stool Lands
01.2018 - 12.2022

Higher National Diploma - Commercial Art (Graphic Design Option)

Takoradi Polytechnic
09.2010 - 08.2013

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SAMUEL ADJEI